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Administrative Assistant I (Career Level B2)

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Please see Special Instructions for more details.

Selected candidate must successfully pass a background check prior to first day of employment.

Posting Details

Position Information

Date New Hire Needed

Job Title Administrative Assistant I (Career Level B2)

Department Registrar

Position Summary Information

Job Summary

The Administrative Assistant serves as the front-line representative for the Registrar’s Office, responding to a high volume of in-person, phone, and email inquiries with accurate information and exceptional customer service. This position supports complex academic processes by maintaining organized records, files, and communications.

It performs key administrative duties such as scheduling meetings, managing financial transactions, and distributing reviewed communications to campus constituents.

Key Responsibilities

+ Serve as the first point of contact at the Registrar’s Office front desk, providing customer service for in-person visits, phone calls, and emails.

+ Perform data entry into the Colleague student information system and Acalog catalog system.

+ Process and fulfill document requests, including transcripts, diplomas, and verifications, through email and shipping.

+ Scan and upload documents to student electronic records in Laserfiche and execute associated workflows.

+ Manage data requests by coordinating with the Registrar or AIR and distributing completed reports.

+ Oversee office management tasks, including scheduling meetings, sending communications, ordering supplies, processing invoices, and managing credit card paperwork.

Training on computer systems will be provided; prior experience with the specific systems mentioned is not required.

ABOUT GRINNELL COLLEGE

Grinnell College is a top-ranking private liberal arts institution that values diversity, equity, inclusion, intellectual freedom, and social responsibility. We seek candidates that align with these values and have the ability and desire to advance our values and belonging within our community and the communities we engage. Ideal candidates will be prepared to collaborate and contribute to the mission and values of the college across all constituencies.

Minimum Qualifications

+ High school diploma or general education degree ( GED )

+ Six months or more of relevant work experience.

+ Champions Diversity, Equity, and Inclusion.

+ Planning and organizing skills; strong attention to detail.

+ Ability to communicate effectively with a variety of constituents.

+ Independent self-starter with developed problem-solving skills.

+ Recognizes the value of teamwork.

+ Ability to work with frequent interruptions.

Preferred Qualifications

Link to Job Description Administrative Assistant I (http://web.grinnell.edu/humanresources/ApplicantTracking/AdminAsstI\_registrar.pdf)

Link to Organizational Chart

FLSA Category Non-Exempt

Staff/Faculty Staff

Employment Status Full-Time

Employment Category Regular

Posting Date

Closing Date

Special Instructions to Applicants

Selected candidate must successfully pass a background check prior to first day of employment.

Open Until Filled No

Posting Number S01164

Diversity Statement

Grinnell College is committed to establishing and maintaining a safe and nondiscriminatory educational and working environment for all College community members. It is committed to a policy of nondiscrimination in matters of admission, employment, and housing, and in access to and participation in its education programs, services, and activities. The College does not discriminate on the basis of race, color, ethnicity, national origin, age, sex, gender, sexual orientation, gender identity or expression, marital status, veteran status, pregnancy, childbirth, religion, disability, creed or any other protected class. Discrimination and harassment on any of the bases covered by state or federal antidiscrimination statutes is unlawful and a violation of Grinnell College policy.

Professional References

Professional References

Instructions

Supplemental Questions