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Pioneer Bookshop - Call-In (part time)

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Please see Special Instructions for more details.

Selected applicant must successfully pass a background check prior to first day of employment.

Posting Details

Position Information

Date New Hire Needed

Job Title Pioneer Bookshop - Call-In (part time)

Department Bookstore

Position Summary Information

Job Summary

The Call-in Pioneer Bookstore Assistant – Events and Merchandising plays a key role in providing exceptional customer service, sales support, and hospitality. This position works a flexible schedule, covering regular shift hours as needed and assisting during evening author events, special engagements, and regular store operations. Responsibilities include supporting daily store operations, assisting with event preparation, merchandise presentation, and daily merchandising efforts such as setting up displays and restocking inventory. The assistant also participates in special projects as assigned by management. Flexibility, attention to detail, strong customer service skills, and enthusiasm for working in a dynamic environment are essential to success in this role.

This is a part-time role, working up to 10 hours per week, with a variable schedule between 8:00 AM and 6:00 PM. Availability for Saturday shifts from 9:00 AM to 1:00 PM is required, with occasional later hours during special weekend events. Total hours worked will be less than 975 hours per year.

Key Responsibilities

+ Deliver excellent customer service by assisting visitors and processing sales transactions.

+ Support event operations by helping with setup, hospitality, and guest services during author events and special programs.

+ Perform data entry tasks related to inventory, sales tracking, and event reporting.

+ Assist with merchandising by setting up product displays, restocking shelves, and maintaining an organized sales floor.

+ Participate in special projects and provide general administrative support as needed.

ABOUT GRINNELL COLLEGE

Grinnell College is a top-ranking private liberal arts institution that values diversity, equity, inclusion, intellectual freedom, and social responsibility. We seek candidates that align with these values and have the ability and desire to advance our values and belonging within our community and the communities we engage. Ideal candidates will be prepared to collaborate and contribute to the mission and values of the college across all constituencies.

Minimum Qualifications

+ High school diploma or general education degree ( GED )

+ One year or more

+ Champions Diversity, Equity, and Inclusion.

+ Adaptability: Remain calm, focused, and work efficiently during busy periods in the store.

+ Communicates Effectively: Listens actively to customer needs and answers questions clearly and professionally.

+ Interpersonal Versatility: Provide friendly and flexible customer service, adapting interactions to meet diverse customer needs.

+ Teamwork: Collaborate closely with coworkers to anticipate and respond to customer and staffing needs throughout the day.

Preferred Qualifications

Link to Job Description Pioneer Bookshop – Call-in (http://web.grinnell.edu/humanresources/ApplicantTracking/BookshopCallin.pdf)

Link to Organizational Chart

FLSA Category Non-Exempt

Staff/Faculty Staff

Employment Status Part-Time

Employment Category Temporary

Posting Date

Closing Date

Special Instructions to Applicants

Selected applicant must successfully pass a background check prior to first day of employment.

Open Until Filled No

Posting Number S01166

Diversity Statement

Grinnell College is committed to establishing and maintaining a safe and nondiscriminatory educational and working environment for all College community members. It is committed to a policy of nondiscrimination in matters of admission, employment, and housing, and in access to and participation in its education programs, services, and activities. The College does not discriminate on the basis of race, color, ethnicity, national origin, age, sex, gender, sexual orientation, gender identity or expression, marital status, veteran status, pregnancy, childbirth, religion, disability, creed or any other protected class. Discrimination and harassment on any of the bases covered by state or federal antidiscrimination statutes is unlawful and a violation of Grinnell College policy.

Professional References

Professional References

Instructions

Supplemental Questions