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Description

At Amazon, we're working to be the most customer-centric company on earth.

We are looking to hire a market research leader to drive product and service development roadmap, know the full audience of customers, measure and engage user experience and Return on Investment of products. This role works with the Global Procurement Organization (GPO) within Worldwide Amazon Stores to identify integrated solutions by defining clear research objectives. The person in this role will demonstrate organizational and research skills and continuous understanding of customers' changing needs. The market research leader will also design/present data in usable, accessible formats, write clear and crisp narratives, present recommendations and influence at the executive level.

Key job responsibilities

• Own the design, development, and maintenance of ongoing market intelligence metrics, reports, analyses, dashboards, etc. to drive key business decisions

• Deal with ambiguity to develop solutions that work for stakeholders from various disciplines to meet aggressive timelines

• Build out dashboards to help us analyze and understand external labor market data as it relates to Amazon’s internal trends

• Reduce interdependency on ad-hoc external data pulls and manual data merging in Excel from across various internal dashboards

• Implement best practices, develop automation, and technology-based solutions

• Work closely with business stakeholders to provide analytics solutions for strategic business questions

A day in the life

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

- 5+ years of program or project management experience

- 5+ years of supply chain experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- Experience defining program requirements and using data and metrics to determine improvements

- Experience working cross functionally with tech and non-tech teams

- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

- Bachelor's degree

Preferred Qualifications

- 3+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.