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Job Description

Day-To-Day:

- Participate in project calls to support technical requirement gathering/vetting/validation

- Serve as product coordinator or project lead representing the technical needs/responsibilities of a project

- Help to produce or create work plans, timelines, and architectural maps

- Create, update and maintain technical documentation

- Address and resolve support tickets in a timely manner

- Escalate technical issues, concerns and conversations appropriately

- Collaborate with internal and external resources to identify and deliver technology solutions

Hourly: $50-$60hr

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Must Haves:

* Bachelors Degree in Software Engineering, Information Technology, Computer Science, or a related field

* Strong knowledge of coding, common development standards, and IT support practices (Java, PHP, SQL, JSON, HTML, ITIL)

* Knowledge of marketing technology, such as CRM, ERM, CMS, CDP, marketing automation platforms and analytic tools (examples include SalesForce, Microsoft Dynamics, Pardot, Concep, Sitecore, WordPress, Webflow, GA4, Siteimprove, PowerBI, Hubspot, Sprinklr, Marketo, Coveo).

* Strong SaaS experience to help enhance technology projects and streamline processes

* Strong background in web development or application support, with a passion for collaborating to problem solve and optimizing web applications.

* Have managed implementations for project lifecycles in order to transition outdated applications to modern 3rd parties.

* Ability to work with 3rd party vendors and escalate tickets in a timely manner

* Strong communication skills, both verbal and written (ability to articulate work plans and solutions clearly) Preferred Qualifications:

- Experience onboarding CRM or ERM solutions

- Experience supporting a marketing stack or similar technology group null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].