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Park Hospitality Lead

Posting Begin Date: 2025/05/12

Posting End Date: 2025/05/25

Category: Parks and Recreation

Sub Category: Maintenance

Work Type: Full Time

Minimum Salary: 17.00

Maximum Salary: 17.00

Pay Rate Type: Hourly

Description

NOTE: All applicants must apply by 4:59 PM MST on the closing date.

Do you have a passion for hospitality, history, and the great outdoors?

Ready to help guests create unforgettable experiences in one of Idaho’s most iconic parks?

Harriman State Park is seeking aPark Hospitality Leadto oversee the care and preparation of our historic and rustic overnight accommodations.

Set within 16,000 acres of wildlife refuge in the Greater Yellowstone Ecosystem, Harriman offers a one-of-a-kind setting where natural beauty, historic charm, and outdoor adventure meet.

As the Park Hospitality Lead, you will take the lead in preparing and maintaining our rustic overnight accommodations. From historic cabins and bunkhouses to backcountry yurts, you will ensure each space is clean, comfortable, and ready for guests to enjoy. In this role, you will supervise seasonal housekeeping staff, schedule and monitor cleaning activities, manage supply inventories, and perform heavy-duty cleaning and light maintenance tasks.

You will also work closely with park management to support special events, retreats, weddings, and family gatherings. Every day is different, and every project helps preserve Harriman’s legacy while welcoming visitors from around the world!

If you are ready to lead hospitality efforts at one of Idaho’s most beloved state parks,

we invite you to apply and be part of something special at Harriman State Park!

Learn more about Harriman State Park at: https://parksandrecreation.idaho.gov/parks/harriman/

For questions about this position please contact Park Manager, Jess Brumfield:

+ Phone:208-360-1387

+ Email:[email protected]

EXAMPLE OF DUTIES

Leadwork/Training.

+ Explains priorities for completion of cleaning and facility preparation projects.

+ Resolves problems associated with staff assignments and daily operations.

+ Schedules and monitors daily cleaning and turnover of rental facilities based on visitor reservations.

+ Trains seasonal housekeeping staff in proper and safe housekeeping, laundry, and custodial practices, including the use and maintenance of equipment.

+ Supervises and oversees the daily work of seasonal housekeeping employees.

+ Reviews work to ensure compliance with established cleanliness standards, safety practices, and park policies.

+ Prepares performance evaluations and provides feedback to seasonal employees.

+ Keeps records of employee work hours, rental turnovers, supply inventories, and facility readiness.

+ Coordinates with park management to ensure rental facilities are clean, stocked, available, and prepared for scheduled arrivals and events.

+ Reports operational issues, visitor concerns, and staffing needs to the immediate supervisor.

Cleaning/Maintenance.

+ Performs and leads others in the deep cleaning, routine cleaning, and upkeep of overnight rental accommodations, including cabins, yurts, bunkhouses, and house rentals.

+ Cleans, sanitizes, and resets rental accommodations following visitor departures, ensuring units are clean, stocked, and welcoming.

+ Strips and makes beds, launders linens and towels, and restocks rental units with necessary supplies.

+ Dusts, mops, vacuums, and polishes furniture, floors, woodwork, walls, windows, and fixtures.

+ Removes waste, debris, adhesives, and consumable supplies from rentals and public spaces.

+ Selects appropriate cleaning products and ensures correct mixing, handling, and application according to manufacturer guidelines.

+ Tracks cleaning and janitorial supply needs, places orders within budget guidelines, and stocks custodial closets and rental units appropriately.

+ Organizes and maintains a clean, orderly supply and laundry area to support facility turnover operations.

+ Sweeps, strips, seals, and waxes floors; refinishes floors to prepare for recarpeting or special flooring as needed.

+ Moves and arranges furniture, appliances, and other heavy items in rental facilities.

+ Sets up and assists with cleaning and preparing facilities for special events, including tables, chairs, and equipment.

+ Sets up and climbs ladders and scaffolding as needed for cleaning or minor maintenance.

+ Shovels snow and operates snowblowers to maintain safe access to visitor facilities.

+ Reports building maintenance needs promptly, including broken equipment, facility damage, or supply shortages.

+ Provides basic direction and assistance to visitors regarding facility use when necessary.

Equipment Operation/Security.

+ Operates washers, dryers, vacuums, wet/dry pickup machines, and other custodial cleaning equipment safely and efficiently.

+ Performs routine and preventive maintenance on cleaning, housekeeping, and laundry equipment to ensure optimal performance.

+ Uses carts, dollies, and hand tools to transport supplies, move furniture, and complete basic equipment maintenance tasks.

+ Operates snowblowers and other snow removal equipment to maintain safe access to facilities.

+ Replaces belts, brushes, and bearings in custodial and laundry equipment as needed.

+ Ensures that rental facilities and storage areas are secured after cleaning, including locking doors, securing windows, and turning off lights and appliances.

+ Reports safety hazards, fire risks, equipment malfunctions, and other emergencies promptly to the immediate supervisor.

+ Maintains awareness of and adheres to proper safety procedures when using cleaning chemicals, mechanical equipment, and tools.

Additional Information:

+ Performs physically demanding tasks, including frequent bending, stooping, kneeling, reaching, and twisting.

+ Regularly lifts, carries, and moves items weighing up to 40 pounds and occasionally up to 75 pounds, such as furniture, laundry bags, cleaning equipment, and supply boxes.

+ Regularly pushes or pulls carts, vacuums, and furniture during turnover and cleaning processes.

+ Stands and walks for extended periods, often on uneven or hard surfaces.

+ Climbs ladders and scaffolding to clean or access elevated areas.

+ Works in hot, cold, or humid conditions and around cleaning chemicals or dust.

MINIMUM QUALIFICATIONS

+ Good knowledge of the methods, materials, and equipment used in heavy-duty custodial work, including related safety practices.Typically gained by two to four years of custodial experience performing heavy-duty cleaning tasks, applying safety practices, and operating industrial equipment; OR completion of related coursework, vocational training, or certifications; OR a combination of education and experience.

+ Good knowledge of cleaning agents and related products and their possible reactions.Typically gained by two to four years of experience selecting, mixing, and safely using cleaning agents and products in a custodial setting; OR completion of coursework, vocational training, or certifications focused on chemical safety or custodial practices; OR a combination of education and experience.

+ Some knowledge of supervisory practices.Typically gained by six months to two years of experience assisting in training, guiding, or leading custodial staff; OR completion of coursework or training in supervision; OR a combination of education and experience.

+ Some knowledge of training methods used in custodial work and experience explaining the use and maintenance of custodial equipment.Typically gained by at least six months of experience developing or delivering on-the-job training in custodial procedures, including demonstrating the use and maintenance of cleaning equipment; OR completion of coursework or training in instructional methods or custodial training programs; OR a combination of education and experience.

+ Some knowledge of sanitation and infection control.Typically gained by six months to two years of experience applying sanitation and infection control protocols in a custodial, health, or facility setting; OR completion of coursework or training in sanitation or infection control; OR a combination of education and experience.

+ Experience operating industrial-type high-speed cleaning equipment.Typically gained by at least six months of experience operating industrial cleaning equipment such as buffers, scrubbers, or carpet extractors.

+ Experience performing minor maintenance on custodial equipment, including the use of hand tools to make basic repairs.Typically gained by at least six months of experience maintaining and repairing custodial equipment using hand tools such as screwdrivers, wrenches, or pliers.

DO WHAT YOU LOVE, LOVE WHAT YOU DO

WHY IDPR? We are innovators in outdoor recreation, committed to excellent service and resource stewardship. We foster experiences that renew the human spirit and promote community vitality. Our mission is to improve the quality of life in Idaho through outdoor recreation and resource stewardship. IDPR manages 30 state parks, trails and attractions throughout every region of Idaho and the registration programs for boats, snowmobiles and other off-highway vehicles (OHV). Money from these registration programs goes back to users to develop and maintain trails, facilities and programs. IDPR also provides free education courses for boaters and OHV operators. To learn more about Idaho Department of Parks and Recreation please visit : https://parksandrecreation.idaho.gov/

BENEFITS: We offer a competitive benefits package which includes excellent medical, dental and vision insurance. There is generous vacation and sick leave accrual that begins as soon as you start. There are ten paid holidays in a year; participation in one of the Nation's best state retirement systems; multiple saving plans and optional 401K; life insurance; wellness programs; ongoing training opportunities and more. For additional information related to benefits and/or State programs, please visit: https://dhr.idaho.gov/information-for-state-employees/.

EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.