• Quality Assurance Inspector

    Bob's Discount Furniture (Taftville, CT)


    Summary

    The Quality Assurance Inspector ensures that products manufactured by their vendors meet industry standards and the standards of Bob’s Discount Furniture’s Compliance Manual. Their goal is to assure that products can withstand regular use and that products work as intended.

     

    Great starting hourly Pay: $ 22.68 - $28.35/hour (Based on Experience)

     

    Major Duties and Responsibilities

     

    + Serve as front line quality control inspector by periodically monitoring returning merchandise to determine root cause of defect (handling, manufacture, and packaging).

    + Recognize problems or issues in a timely manner with either equipment, materials, process or personnel and report information.

    + Assist in the receiving, review and shipments of sample and production merchandise.

    + Understanding business process management and business requirements of Quality Control, Parts and Merchandising to enhance all business functions including Customer Service, Delivery and all aspects of Distribution.

    + Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.

    + Travel to multiple locations to ensure business requirements are met.

     

    Knowledge, Skills and Abilities

     

    + Ability to communicate effectively and utilize communication tools appropriately.

    + Demonstrated analytical and problem solving skills.

    + Ability to effectively manage one’s own time especially with respect to project deadlines.

    + Capable of identifying root cause and managing towards an improved process.

    Desired Qualifications

    + High School Diploma or Equivalent

    + Proven successful track record of outstanding customer service abilities

    + Proven successful track record of self-management and multi-tasking

     

    Americans Disability Act (ADA)

     

    + Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 Ibs. without assistance

    + Ability to move throughout all areas of the distribution centers, call centers and stores

    + Stand or sit continuously to perform job functions

    + Visually able to perform job functions

     

    Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.

     

    Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

     

    $22.68 - $28.35/hour (Based on Experience)

     

    It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

     

    If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected] ([email protected]) . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.