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Organizational Change Manager

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Organizational Change Manager

Salary

$84,000.00 - $100,500.00 Annually

Location

Boise City Hall, ID

Job Type

Full Time Regular

Job Number

23 -07006

Department

Organizational Effectiveness

Opening Date

05/12/2025

Closing Date

6/2/2025 12:00 PM Mountain

+ Description

+ Benefits

+ Questions

Summary Statement

The Department of Organizational Effectiveness, a brand-new addition to the City of Boise, is dedicated to driving excellence and fostering innovation. It focuses on strategic planning, project management, change management, data analytics, and process improvement to cultivate a high-performance organizational culture.

Organizational Change Manager d rives excellence by overseeing change management strategies and initiatives across the organization. This role provides expert guidance and direct support for high-priority initiatives requiring effective change management. Leads a Change Management Center of Excellence (CoE), fostering adaptability and resilience by equipping staff with the necessary tools, training, and frameworks for successful change implementation. The position ensures goal alignment and serves as a central coordination point for all change management activities. This position is performed under general direction.

Essential Functions

+ Manages the work of professional, technical and/or other staff; determines organizational structure, staffing needs, and work strategies; ensures adequate resources are available for staff to perform work duties; and ensures that assigned operations and activities comply with organization goals and objectives.

+ Strategic Leadership and Project Execution: Develops and executes comprehensive change management strategies for high-priority organizational initiatives. Serves as a key advisor to organizational leadership and champions change management practices, trends and potential challenges. Navigates the organization through complex, changing environments and engages staff to seek creative solutions to drive change. Monitors, evaluates and reports on the effectiveness of change management activities and their impact on organizational goals.

+ Center of Excellence Management: Designs and delivers change management training programs for staff at various levels to build organizational capacity. Develops and implements standards, tools and templates to standardize change management practices across the organization. Facilitates a community or practice for staff involved in change management, fostering collaboration and knowledge sharing.

+ Consultation and Technical Assistance: Consults with leadership and project teams to integrate change management methodologies into organizational initiatives and ensures alignment with strategic objectives. Provides direct support and coaching to senior leaders and managers to increase their effectiveness as change leaders.

+ Collaboration and Stakeholder Engagement: Builds strong relationships with leaders and staff across departments to align efforts, foster trust, create customer satisfaction and influence positive outcomes. Communicates complex ideas and recommendations clearly and persuasively to diverse audiences, including executive leadership and city council members.

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Required Knowledge, Experience, And Training

Bachelor's degree in organizational development, public administration, business administration, psychology or a related field and five years of experience in change management, organizational development, or a related discipline, or an equivalent combination of education and/or experience.

Experience leading change management initiatives for large-scale projects or programs.

Knowledge of:

+ organizational change management principles, methodologies and tools

+ contractual relationships with external vendors

+ computer usage including related software.

Ability to:

+ implement change management frameworks in a complex organization

+ develop and implement strategic initiatives that deliver results

+ collaborate and partner authentically and strategically across functions to build trust, solve complex business problems and influence and engage stakeholders at all levels of the organization

+ communicate effectively to diverse audiences, including executives, managers, supervisors, front-line staff and external partners

+ deliver effective training and presentations

+ coach, mentor and develop others

+ manage a Center of Excellence

+ apply creative problem-solving skills to overcome challenges and seize opportunities for improvement

+ contribute to a continuous improvement culture within the department

+ communicate effectively in the English language at a level necessary for efficient job performance

+ perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.

Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training

Master’s degree in a related field and ten years of experience in change management, organizational development, or a related discipline.

Prosci® Train-the-Trainer Certification and/or Prosci® Change Management Practitioner

Formal certification and experience in Lean Six Sigma

Experience establishing or leading a Change Management Center of Excellence.

Familiarity with public sector operations or local government functions.

Licensing And Other Requirements

Valid state-issued driver's license.

Special Requirements

Applicants must be able to pass:

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Driving Record Check

Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.

Healthcare:

+ ZERO premium medical coverage option for you and your family

+ Low-cost dental and vision options.

+ Post-employment health savings account.

Retirement and Investment Plans:

+ PERSI retirement benefits

+ 401(k) or 457b pre-tax investment options with employer match.

+ 457b Roth after-tax investment options with no match

WellBeing Program:

+ Up to $500 cash per year for participants.

+ Alternative transportation incentives.

Paid Leave – City employees receive generous paid leave:

+ 10 hours of vacation per month, and this increases the longer you stay with the City

+ 12 paid holidays every year

+ 8 hours of sick leave per month

+ 10 weeks Parental Leave

Life & Long Term Disability:

+ Basic Life insurance at no cost to you

+ Long Term Disability insurance at no cost to you

Other optional benefits:

+ Pre-tax Flexible Spending Accounts

+ Supplemental Life Insurance

+ Supplemental Disability Insurance

+ Tuition reimbursement

+ Free local bus pass

+ Corporate discount programs

+ AFLAC

+ Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.

Please visit our website for further details mybenefits.cityofboise.org