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Description We are looking for an experienced Loan Servicing Specialist to join our team in Boston, Massachusetts. This is a long-term contract role that offers the opportunity to work on complex loan processes and collaborate with multiple stakeholders to ensure accuracy and compliance. The ideal candidate will bring a strong background in commercial lending, mortgage servicing, and loan administration.

Responsibilities:

• Prepare and deliver accurate loan confirmations, serving as a liaison between borrowers and external auditors while ensuring all documentation is properly maintained.

• Conduct thorough reviews of loan agreements and system records to verify accuracy and compliance, ensuring proper digital filing procedures are followed.

• Develop comprehensive client loan onboarding materials by analyzing and summarizing complex loan and credit agreements for senior management.

• Investigate and resolve escalated customer service issues by conducting detailed research and coordinating with clients and internal teams.

• Contribute to departmental audits by supporting review processes and participating in special projects assigned by leadership.

• Maintain a high standard of documentation and reporting to meet regulatory and organizational requirements.

• Collaborate with team members to improve operational efficiency and identify areas for process enhancements. Requirements • Minimum of 3 years of experience in loan servicing, commercial lending, or a related field.

• Strong knowledge of mortgage servicing and commercial lending practices.

• Proficiency in auditing processes with exceptional attention to detail.

• Ability to analyze complex loan and credit agreements and create clear, concise summaries.

• Excellent problem-solving skills, particularly in addressing escalated customer service issues.

• Strong organizational skills and the ability to manage multiple tasks simultaneously.

• Effective communication skills to collaborate with clients, auditors, and internal teams.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .