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Our Purpose

_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

Lead Security Monitoring and Response Analyst

Overview

• The Crisis Management Team is a group within Corporate Security that has been specifically trained to identify, manage, and resolve computer, data, and physical security incidents when they occur

• The Team takes leadership on behalf of Mastercard in responding to such incidents

• This position will be responsible for strategically managing global incident response and emergency management efforts stemming from computer, data, and physical security related incidents

• This role will research, analyze, report, track, and facilitate the resolution of incidents as part of Crisis Management Team

• Have you ever been responsible for managing a major incident or crisis?

• Do you work well under pressure?

• Do you possess strong analytical capabilities, and written and oral communication skills?

Role

• Manage high-risk or large scale global incidents that occur in accordance with documented processes, including managing day-to-day operational aspects of crisis management and identify opportunities to improve and streamline processes

• Collect details and manage assigned tasks stemming from an incident and disseminate communications to internal stakeholder teams

• Liaise with regional teams to respond to global incidents

• Coordinate the program management, coordination, development, training, and support of crisis management

• Ensure strict confidentiality with all records, documents, communications, and information related to incidents

All About You

• Exceptional communication skills, including with respect to developing communication strategies and drafting communications in a crisis response situation

• Relevant security experience with advanced technical capabilities and expertise in incident and crisis response and emergency management required

• Strong executive presence and experience in managing without direct authority and the ability to influence peers and superiors

• Motivated self-starter with ability to excel at multi-tasking in a fast paced environment while staying calm under pressure

• Outstanding time management, planning, and organizational skills with the ability to shift priorities, demands and timelines through analytical and problem-solving capabilities

• Exceptional interpersonal and customer relationship skills with proven experience in relationship building and partnership

• Excellent project management skills and experience in managing multi-functional teams

• CISSP, CBCP, GCIH, CISM or CIPP certifications are highly desirable

• Familiarity with in state and international data breach notification laws

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

+ Abide by Mastercard’s security policies and practices;

+ Ensure the confidentiality and integrity of the information being accessed;

+ Report any suspected information security violation or breach, and

+ Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Miami, Florida: $112,000 - $187,000 USD