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Job Title: Pharmacy Technician

Job Description

The Pharmacy Technician will work in the Intake Access department for Home Infusion and Pharmacy Services to analyze, troubleshoot, and resolve pharmacy charging and billing anomalies. The role involves validating medication delivery tickets, working assigned work queues, and monitoring daily pharmacy charging reports. You will communicate with members, patients, payers, network pharmacies, providers, and other ancillary departments to obtain necessary information for federal and state review or audit. Additionally, you will evaluate charging and price structures to ensure consistent and accurate pharmacy charging methods, process appropriate pharmacy billing corrections, and research pended or incomplete claims to provide resolutions or recommendations.

Responsibilities

+ Analyze, troubleshoot, and resolve pharmacy charging and billing anomalies.

+ Validate medication delivery tickets by working assigned work queues and monitoring daily pharmacy charging reports.

+ Communicate with members, patients, payers, network pharmacies, providers, and other ancillary departments to obtain necessary information for federal and state review or audit.

+ Evaluate charging and price structures to ensure consistent and accurate pharmacy charging methods.

+ Process appropriate pharmacy billing corrections as identified.

+ Research pended or incomplete claims and provide resolutions or recommendations.

Essential Skills

+ Pharmacy Technician Certification

+ Pharmacy Technician License

+ Certified Pharmacy Technician

+ Strong communication skills

+ Experience in retail pharmacy, home infusion, billing, pharmacy billing, and pharmacy charging

+ High level of attention to detail

+ Ability to communicate professionally with appropriate stakeholders

+ Team-oriented attitude

+ Comfortable asking questions when needing help

Additional Skills & Qualifications

+ Washington Pharmacy Technician License & Certification

+ High School Diploma, GED or better

+ Willingness to learn billing/administrative components of the role

+ Long-term care experience

+ Pharmacy billing and charging experience

+ Prior Authorization experience

+ Good work ethic

+ Quick learner

+ Good time management skills

Work Environment

The work schedule is Monday to Friday, 8:00am-4:30pm. The dress code is business casual, with jeans acceptable. This position regularly interacts with interdepartmental staff including customer service, quality management, claims, account services, and provider relations, as well as external departments such as pharmacies, physicians, pharmacists, nurses, pharmacy technicians, clinical staff, home services, and the billing office. The majority (80%) of patients are at home, with 20% in the office, which has 9 beds. The office has approximately 90 employees, with around 45 typically present in the office while the others are nurses visiting homes. The work environment offers a good pace without face-to-face patient interactions, great benefits for full-time employees, and better pay compared to retail or long-term care roles. This is a stable, full-time position with opportunities for pay increases as experience is gained.

Pay and Benefits

The pay range for this position is $22.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Spokane Valley,WA.

Application Deadline

This position is anticipated to close on May 26, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.