• Field Service Technician

    Actalent (Itasca, IL)


    Job Description: Field Service Technician

     

    Join our dynamic team as a Field Service Technician, where you will play a pivotal role in providing mechanical service and technical support to users of industrial machinery, particularly machine tools. Your expertise will be utilized predominantly at customer sites, offering troubleshooting, repairs, and technical guidance.

    Responsibilities

    + Travel to customer sites across North, Central, and South America to service machine tools, including troubleshooting, repairs, modifications, installation, start-up programming, and customer training.

    + Be available for emergency dispatch to customer sites as required.

    + Offer telephone service support to customers when working from the office or home.

    + Maintain exceptional customer service skills and build effective internal and external working relationships.

    + Possess a valid unrestricted driver’s license with a clean driving record.

    + Hold a passport or equivalent travel document for necessary international travel.

    + Manage financial resources effectively to support unrestricted domestic and international travel until expense reimbursements are processed.

    + Safely lift up to 70 pounds and work in awkward positions such as kneeling, bending, and reaching under or above machines.

    Essential Skills

    + At least 3 years of mechanical experience or relevant technical college/military experience.

    + Strong mechanical aptitude.

    Pay and Benefits

    The pay range for this position is $30.00 - $40.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a hybrid position in Itasca,IL.

     

    Application Deadline

     

    This position is anticipated to close on May 23, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.