• Patient Advocate

    Sutter Health (Castro Valley, CA)


    We are so glad you are interested in joining Sutter Health!

    Organization:

    EMC - Eden Medical Center

    Position Overview:

    Responsible for accurate preparation and coding of accounts for billing. Knowledge of hospital contracts. Provides expeditious and assertive follow-up with all third party payors.

     

    **Job Description** :

    JOB ACCOUNTABILITIES

    Assumes responsibility for all accounts within one or more pay classes.

     

    Researches all information either electronically or by direct data entry, to complete the billing process in a timely manner.

     

    Processes and distributes copies of billings as required.

     

    Answers all inquiries regarding patient accounts.

     

    Makes written and/or verbal inquiries to third party payors to collect patient accounts within established timeframes.

     

    Resolves credit balance accounts in a timely manner.

     

    Maintains professional interpersonal working relationships with managers, patients, visitors, co-workers, staff physicians and the general public.

    EDUCATION

    _Equivalent experience will be accepted in lieu of the required degree or diploma._

     

    HS Diploma or equivalent education/experience

    PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

    1 year previous experience, preferably in a hospital business office.

    SKILLS AND KNOWLEDGE

    Knowledge of medical/insurance billing procedures; including but not limited to Medicare.

    Job Shift:

    Days

    Schedule:

    Short Hour

    Shift Hours:

    8

    Days of the Week:

    Monday, Variable

    Weekend Requirements:

    As Needed

    Benefits:

    No

    Unions:

    Yes

    Position Status:

    Non-Exempt

    Weekly Hours:

    8

    Employee Status:

    Short Hour

     

    Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

     

    Pay Range is $30.86 to $39.06 / hour

     

    _The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ _​_