• US Open Player Operations (Seasonal)

    USTA (Queens, NY)


    Who We Are

     

    It takes the most talented people to put on the world's greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game's biggest stage. With more than 1 Million on-site visitors, over 200 million television viewers worldwide and over 40 million online visitors globally in 2024, why not come and enjoy the thrill and excitement of working with our team?

     

    We are seeking individuals to work in our Player Services Areas to play a crucial part in crafting the 2025 US Open player experience!

     

    Start Date: August 12, 2025

     

    End Date: September 7, 2025

     

    Must be available every day

     

    The Role

     

    The Player Services Areas team strives to provide excellent customer service to all US Open players and their teams during the tournament, and works behind-the-scenes to ensure a seamless operation. This is a single application and process for all of the areas listed below, and if selected, candidates will be placed into one specific area for the duration of the tournament.

     

    Practice Court Reservation Staff

     

    + Assist with managing daily practice court reservations and track court usage.

    + Support the smooth operation of the practice courts by ensuring players' needs are met and the courts are kept clean and ready for use.

    + Apply critical problem solving skills in a fast-paced environment.

     

    Practice Court Attendant

     

    + Assist with ensuring practice courts are tidy, and ready for use.

    + Restock the practice courts with towels and water.

    + Assist with drying the courts when necessary.

     

    Locker Room Attendant

     

    + Assist players and maintain the overall cleanliness, and presentation of the player locker rooms.

    + Ensure that the locker room is stocked and organized, providing players with a welcoming and comfortable environment.

     

    Fitness Center Attendant

     

    + Ensure the safety and security of the fitness center equipment.

    + Maintain the cleanliness and organization of the fitness center, ensuring it is a safe and welcoming environment for the players.

     

    Player Escort/Golf Cart Escort

     

    + Escort players to and from match courts, practice areas, and other designated locations on the tournament grounds.

    + Maintain a calm and professional demeanor while providing a smooth and efficient experience for players navigating the grounds.

     

    Player Concierge

     

    + Provide customer service at each Concierge Desk location, assisting players with general enquiries related to the US Open and its operations, while maintaining tidiness of the Player Lounge.

    + Greet and welcome players at the Player Entry point, serving as a first touchpoint for any general enquiries, while maintaining tidiness of the Player Garden.

    + Carry out the servicing of the stadium court Player Boxes on a daily basis, working closely with the Player Concierge Supervisor to monitor match cadences and turnovers.

    + Assist with Garden Parties, Gifting Suite, and Ticketing operations as and when required.

     

    Who You Are

     

    + Team-Oriented : Able to work well independently and collaboratively as part of a team.

    + Detail Oriented : Focused on the little things that make a big difference.

    + Interpersonal skills : Strong communication and people skills, and can interact with players, staff, and other tournament participants professionally and respectfully.

    + High Energy & Strong Work Ethic : Ready to take on long hours and the demands of a tournament environment.

    + Dynamic & Positive : Approaches challenges with a “can-do” attitude and remains calm and positive, even in high-pressure situations.

    + Tournament Commitment : Must be available to work every day of the tournament from August 12 to September 7, including weekends. (7 days per week)

     

    What We Offer

     

    Compensation: This is a non-exempt position with an hourly rate of $18.00.

     

    Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.

     

    Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday, allowing you to enjoy meals on-site during your shift.

     

    Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.

     

    Come One, Come All

     

    We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!

     

    USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.

     

    Apply Here (https://careers-usopen.icims.com/jobs/4471/2025-us-open-player-operations-%28seasonal%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336207880)

     

    Refer Here

     

    Join our Talent Community!

     

    Join our Talent Community (https://talent.usta.com/test/talentcommunity/form ) to receive updates on new opportunities and future events.

     

    Posted Date2 months ago(3/27/2025 3:41 PM)

    ID2025-4471

    CategoryAdministrative

     

    LocationUS-NY-Queens