"Alerted.org

Job Summary

The Administrative Assistant II supports the planning, organization, and implementation of administrative and operational activities within the business office. This role requires effective communication, organizational skills, and a customer-focused attitude while performing a variety of clerical tasks to maintain the efficiency of daily operations.

Qualifications

+ Minimum typing speed of 30 words per minute (WPM).

+ Preferred: One year of experience in a healthcare-related field.

+ Proficiency in computer applications and scheduling tools.

+ Strong telephone and communication skills.

+ Effective filing and organizational capabilities.

Organizational Expectations

+ Provides a positive and professional representation of the organization.

+ Maintains competency and knowledge of current standards of practice and industry trends.

+ Participates in ongoing quality improvement initiatives.

+ Adheres to organizational and regulatory policies and procedures.

+ Demonstrates excellent customer service consistent with the organization’s Vision, Mission, and Values.

Essential Functions / Assigned Tasks

+ Answer telephone calls and distribute information appropriately.

+ Assist families, doctors, visitors, and others with concerns and inquiries.

+ Type and post memos as requested.

+ Order supplies for the business office and other departments.

+ Accept and sign for vendor correspondence.

+ Fax reports and forms to designated departments.

+ Assist with survey preparation and readiness.

+ Process check requests, invoices, requisitions, and travel expenditures.

+ Distribute employee mail and interoffice correspondence.

+ Maintain accurate employee files and contact information.

+ Receive and post payments for services and review adjustments as needed.

+ Dispense resident funds according to facility protocol.

+ Assist in processing waiting list applications and new admissions.

+ Support monthly business office reports and petty cash reconciliation.

+ File and process discharged resident charts in a timely manner.

+ Communicate regularly with Human Resources as assigned.

+ Prepare time and attendance records and process payroll.

+ Submit staffing data reports to maintain compliance with regulations.

+ Create Call Calendars for Administrator on Call and Maintenance On Call schedules.

+ Manage and update the Conference Room Meeting Schedule.

+ Compose and mail care plan letters.

+ Ensure all licensed staff have current licenses on file.

+ Assemble orientation packets for new employees and complete assigned orientation tasks.

+ Complete Designating Agent forms for new nursing staff.

+ Perform other related duties as assigned.

Physical Requirements

+ Ability to sit, bend, stoop, kneel, crouch, and perform overhead lifting as required for the role.