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Summary Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic General Manager for our Cincinnati VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience. Responsibilities The Canteen Chief oversees all aspects of canteen operations in Cincinnati, OH., including retail, food service, vending, sales, merchandising, and accountability. This role entails comprehensive personnel management, administrative oversight, and process evaluations related to canteen functions, such as planograms (POGs), retail point-of-sale (RPOS) systems, inventory control, stock scheduling, food safety, sanitation, and promotional initiatives. Additionally, the Canteen Chief is responsible for achieving financial targets and executing program objectives as directed by the Veterans Canteen Service Central Office (VCSCO) and/or the Regional Director. Requirements Conditions of Employment Qualifications Minimum of 3-5 years of direct food/retail management experience. Prior experience with inventory management, supply cost and shrinkage controls, and P&L management experience. Proven track record of building sales, increasing profits, and staff development. Ability to assess business needs and problem-solve. Hands-on leadership with a strong focus on service and hospitality. Proficient computer skills using Microsoft applications (Word, Excel, etc.). Experience with POS Systems. ServSafe certification required or obtained within 90 days of hire date. Education Associate Degree preferred, but not required, in Business, Hospitality, or Management. Additional Information