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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Member Data & Analytics Portfolio team orchestrates and manages the Portfolio of epics across our Member’s Journey. As part of the team, you will be focused on evaluating the external and internal environment to determine required Data & Analytics capabilities to address business challenges. Your work will support us in creating business cases, gaining senior executive support, and demonstrating epics’ contribution to Objectives / Key Results. If you are looking for an opportunity to directly contribute to delivering business value across our Member’s Lifecycle please apply so you can learn more about this opportunity!

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix. Relocation assistance is **not** available for this position.

What you'll do:

+ Identifies and manages existing and emerging risks that stem from business activities and the job role.

+ Utilizes data & analytics acumen and deep business knowledge to increase strategy to execution alignment.

+ Reduces risk of strategy divergence by influencing, and partnering with, business leaders in course of action translation.

+ Facilitates and guides cross-functional teams to systemically align business strategies and data & analytics investments

+ Drive strategy: Partner with Business and Data & Analytics leadership to define the vision, strategy, and roadmap for required Data & Analytics Capabilities, ensuring alignment with organizational outcomes and key results

+ Lead strategic planning, including cadences, OKRs & Metrics aligned to company goals, build frameworks for investment optimization and prioritization

+ Collaboration, consensus building and thoughtful and efficient communication will all be critical skills required to succeed

+ Your primary mission will be to evaluate the internal and external market to assess drive strategy and execution alignment to our overall go-to-market strategy and initiatives to deliver optimal impact across the organization

What you have:

+ Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) or related degree discipline is required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 6 years of reporting and/or data management experience with accountability for complex tasks and/or projects leveraging applicable tools and languages (Example: SQL, Python, GGplot, Tableau)

+ ORAdvanced degree in Science, Technology, Engineering or Mathematics (STEM) or related degree discipline with 4 years of reporting and/or data management experience with accountability for complex tasks and/or projects leveraging applicable tools and languages ((Example: SQL, Python, GGplot, Tableau).

+ Demonstrated knowledge of the function/discipline through application of knowledge, skills, abilities, and technologies towards work products. (Example: Querying, Data Wrangling, Report Development, Requirements Gathering).

+ Demonstrated business acumen in the areas of the business operations, industry practices and emerging trends required.

+ Strong interpersonal and communication skills to deliver information effectively to all levels of management.

+ Knowledge of applicable compliance and regulatory data requirements and ability to develop, document, and maintain policy/procedures in adherence to these requirements.

What sets you apart:

+ Experience evaluating the external and internal environment to facilitate hypothesis-based problem solving

+ Experience collaborating with Data & Analytics Product Managers to determine what business challenges we can address near, mid, and long term and experience translating this into a 1 – 3-year Data & Analytics capability roadmaps

+ Experience developing business cases to address business challenges

+ Experience gaining senior executive support to secure investment funding

+ Demonstrated experience influencing through communication

**Compensation range:** The salary range for this position is: $103,450.00 - $197,730.00

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

_Find your purpose. Join our mission._

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.