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Job Description

**Hybrid** - _This role is categorized as hybrid. This means the successful candidate is expected to report to Warren - Cadillac Tower in Warren, MI three times per week, at minimum or other frequency dictated by the business._

**Relocation:** _This job may be eligible for relocation benefits._

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

The Role:

The Dealer Contractual Group (DCG) is a unique support team within the Sales Operations Organization. The DCG Team is responsible for collaborating and partnering with stakeholders to process dealer contractual change requests, support dealers, and ensures compliance and alignment to the GM Dealer Sales and Service Agreement.

The **Contractual Manager** oversees a portfolio of change requests to update pertinent dealer information. Change requests must be processed timely with adherence respective of state statutes. Within the DCG, the Contractual Manager is the subject matter expert supporting GM Policy, processes, and procedures as they relate to the Dealer Sales and Service Agreement (DSSA).

What You’ll Do:

+ Securing documentation to process change requests by collaborating with Dealers and GM stakeholders’ teams such as GM Legal, Market Analysis, Regional Directors and Zone Managers

+ Assisting Dealers, Dealer Candidates, GM Legal, and field teams with proposals, current network planning, request, and system activities

+ Advise Dealers and GM field personnel on GM Dealer Contractual Group (DCG) policies and procedures

+ Meet with GM stakeholders and attorneys on Dealer proposals and current dealer network activities

+ Prepare Dealer contracts, Program Enrollment Forms, template letters, draft ad hoc letters, complete Dealer activations and update Dealer information in systems and logs

+ Conduct financial analysis; Analyze candidate sales and profit forecasts and provide dealers with insight from composite groups

+ Complete Area Primary Responsibility (APR) notice requirements

+ Provide deposition or testimony regarding the processing of Dealer requests as required by GM Legal and review DCG SharePoint files annually for ILM compliance

+ Additional general duties related to processing Dealer requests and maintaining dealer files such as sending and receiving faxes, routine scanning, mailing, and copying etc.

Additional Job Description

Your Skills and Abilities (Required Qualifications):

+ Associate's degree in marketing, business or other related

+ 2+ years in a fast pace, business environment with strong computer skills

+ Excellent attention to detail and the ability to multi-task

+ Ability to build relationships and positively collaborate with others

+ Proficient analytical, statistical, and problem-solving skills

+ Efficient organizational and time management skills

What Will Give You a Competitive Edge (Preferred):

+ Experience working in a mortgage services company or similar

+ Experience managing multiple stakeholders and providing exceptional customer service

\#LI-ST1

About GM

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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .

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We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.