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Senior Manager, Professional Services - MTS - US - Customer Success

Date: May 13, 2025

Location:

Tucson, AZ, US, 85706

Req ID: 33014

Onsite or Remote: Onsite Position

Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.

The Company

Modular Mining Systems is the global leader in mine management technology and a wholly-owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.

Job Purpose

Modular Mining Systems, Inc., a world leader in mine management technology, seeks a qualified applicant for the position Senior Manager, Professional Services, Customer Success for our Tucson area location. Responsibilities include: high level strategic management in all aspects of the teams reporting into this position including ensuring all administrative pieces are in place (work plan, contract, budget, projections, etc.), clients report high satisfaction, all staff clearly understand accounts and assignments, and the entire team is working in a cooperative fashion to promote great work as well as a positive internal team environment The position requires Bachelor's degree in Mining Engineering or foreign equivalent. Please apply through our website at www.komatsu.com/jobs .

Travel Requirements

Job Duties and Responsibilities

Required Skills

Desired Skills

We believe strongly in a healthy work/life balance and we love to brag about all the great things our members enjoy; like comprehensive health and benefit packages, tuition reimbursement, RRSP contributions with company match, flexible scheduling options, and, of course, an excellent vacation policy. We are a global organization with a reputation for having premier people building premier products, we offer competitive compensation packages and a culture that thrives off creativity, collaboration, and teamwork.

Mine Smarter.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market:Tucson