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Head of Reliability

Requisition ID: 43832

Job Location(s):

Tallahassee, FL, US

Employment Type: Full Time

Segment: Danfoss Climate Solutions Segment

Job Function: R&D, Technology and Engineering

Work Location Type: On-site

Job Description

Internally known as the Head of Reliability for Danfoss Turbocor Compressors (DTC), this expansion role will be pivotal in shaping and implementing a comprehensive reliability growth strategy that drives business success. This position involves developing and deploying innovative reliability processes and methodologies, ensuring that products not only meet but exceed industry standards. The Head of Reliability will lead initiatives in new product development and various engineering practices, focusing on minimizing field failures and enhancing R&D quality processes. By actively reducing warranty costs and effectively managing customer reliability crises, this role is essential in fostering trust and satisfaction among our customers, ultimately contributing to the long-term success of Danfoss Turbocor Compressors. This is an onsite position at our facility in Tallahassee, Florida with the opportunity for limited domestic and international travel.

Job Responsibilities

Essential Functions, Key Tasks, & Responsibilities:

• Develop reliability processes/methods and lead the reliability efforts in product development and engineering activities

- Establish reliability goals and plans

- Lead reliability engineering efforts with project teams to support design for reliability, validation, and qualification of product reliability

- Facilitate cross-functional risk assessments (e.g. DFMEA) in the product life cycle (from design, and development to product continuous improvements)

- Carry out or oversight endurance tests

- Deploy the Reliability Growth Analysis method (reliability level validation during product development)

- Monitoring reliability performance in new products in the stage of M5-M6 to ensure early trends of reliability issues are being addressed

• Work closely with the DTC Quality System and Utilize the issue tracking databases to monitor the product reliability performance. Build the plan to reduce the field defects by leading multi-department workshops (Quality, R&D, Applications, Sales, and Operation), follow-up meetings, and brainstorming, to reinforce product reliability

- Develop quality and reliability data analysis methods and tools

- Identify early trends of reliability/quality issues by closely monitoring quality/reliability data

- Actively lead/participate in investigations on reliability issues

- Promote knowledge-sharing on reliability issues within the various departments

• Help solve reliability problems

- Analyze risks: statistical studies using statistical tools and database

- Coordinate internal players in the event of a reliability crisis to resolve the problem quickly and efficiently

- Monitor ongoing actions of reliability issues and ensure their resolution

• Reliability Benchmarking

- Benchmark DTC legacy products and industrial equivalent product reliability performance

- Define reliability benchmarking requirement

• Evaluate necessary provisions with Finance, Quality, and the DTC leadership team in the event of a customer compensation requests and follow-up on compensation agreements

• Communicate reliability-related topics to customers under the direction of the DTC leadership team

• Understand and comply with quality policy, procedures, and instructions to ensure product quality, customer satisfaction, attainment of business goals and environmental well-being

• Other duties as assigned

Background & Skills

Required Qualifications

Education and/or Experience:

• Minimum bachelor’s degree in engineering, industrial, software, physics or equivalent

• Minimum of 10 years industry experiences in Reliability, Quality, or R&D

• Knowledgeable in advanced reliability tools such as Reliability Prediction, Reliability Diagram, FMEA, Fault Tree, Weibull, HALT and ALT test methodologies, FRACAS (Failure Reporting and Corrective Action System), and 8D problem solving.

• Hand-on experience with a pragmatic approach working with cross-functional teams

Preferred Qualifications:

Experiences in highly mechanical-electronics (Mechatronics) products in the field of reliability, quality or engineering

Language and Communication:

• Fluently read, speak and write in English

• Ability to articulate and communicate effectively on complex or sensitive issues from the details to strategies to the company leadership team, vendors and customers

• Ability to express oneself effectively in front of groups internally and externally

• Master effective written and oral communication on different issues including disputing

• Ability to prepare program summaries for peer, executive, or customer reviews. Able to plan, organize and facilitate efficient working-level and review level meetings

OTHER SKILLS AND ABILITIES

• Strong analytical skills. Must have basic project co-ordination skills and a personal drive to offer data-based directions

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

Employee Benefits

We are excited to offer you the following benefits with your employment:

+ Bonus system

+ Paid vacation

+ Flexible working hours

+ Personal insurance

+ Opportunity to join Employee Resource Groups

+ State of the art virtual work environment

+ Employee Referral Program

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.

**Nearest Major Market:** Tallahassee