• Principal Engineer, Software

    Verint Systems, Inc. (Baton Rouge, LA)


    At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

    Overview of Job Function:

    Verint’s Principal Software Engineer designs and develops key cloud-first, full-stack software products. Working with Product Management, Development, Operations and Client Services teams, our Engineers develop creative solutions satisfying technical and business requirements by introducing innovative technologies for cloud service integration and new UI and back-end features. Additionally, the role provides recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed by the team.

    Principal Duties and Essential Responsibilities:

    + Provide technical leadership by influencing the design and architecture of major software components, systems, automation testing, and features

    + Foster the culture of creativity and excellence through technical innovations and though leadership

    + Mentor and train other engineers on design techniques, test automation methodologies and coding standards

    + Provide subject matter expertise for customer implementation and cloud platform support

    + Lead and promote best practices in automated testing and continuous integration

    + Improve architecture and code base to be scalable to support growth

    Minimum Requirements:

    + Bachelor's Degree in Computer Science, Engineering, related field or equivalent experience

    + 8 years experience in design and architect of large-scale applications

    + Experience developing quality into the entire system

    + Proven track record of delivering complex projects on time and providing technical leadership on cutting-edge software development projects

    + Hands-on experience, across full technology stack, in developing and architecting web applications that are scalable for large enterprise customers

    + Excellent problem-solving skills

    + Able to troubleshoot and identify root causes of issues while liaising with engineering teams, support and end customers

    + Experience with containerized runtime environments: Docker, Kubernetes

    + Experience with Cloud hosting services: AWS, Azure, GCP

    + Experience with REST API/microservice applications: Java, Spring Boot, Spring Cloud, JUnit

    + Experience with SQL/NoSQL databases: PostgreSQL, SQL Server, MongoDB, DynamoDB

    + Experience with ETL and data warehouse

    + Experience with database query optimization and performance troubleshooting

    + Experience with GIT

    + Experience with JavaScript UI library such as React, Angular or Vue

    + Experience of browser dev tools for debugging and trouble shooting

    + Knowledge of cross-browser compatibility concerns

    + Experience with React Redux and/or Context API

    + Experience with test automation tools like Cypress/K10.

    + Knowledge of behavior driven development practices using technologies such as Cucumber

    + Experience with user authentication protocol such as SAML

    + Familiar with enterprise application security best practices

    + Excellent written and verbal communication skills.

    + Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

    Preferred Requirements:

    + Master's Degree in Computer Science, Engineering, related field

    + Experience of Node.js and/or Java programming language

    + Understanding of Workforce Management (WFM), forecasting and scheduling.

    + Exposure to automation, exploratory, and modern testing techniques

    + Provides technical and professional leadership to other developers

    \#LI-KD1

    MIN: $125K

    MAX: $170K

    Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

    For US Applicants

    _2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_