"Alerted.org

One of our financial client s seeking a **Genesys Developer** to join their team. Please find the job description below:

Position Summary:

Role: Genesys Developer

Duration: 12+ months with possible extension

Primary : Genesys

Secondary : Cloud computing

Genesys Cloud, Genesys Engage

NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes)

5+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;

Configure and troubleshoot Genesys software and hardware components

Integrate Genesys with Third-party applications and Systems

Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting

Working experience on Major Genesys and NICE platform upgrades

Utilize Genesys cloud APIs,SDKs and tools to build integrations and extensions

Experience with Genesys products (PureCloud, PureEngage,PureConnect)

Experience with call recording platforms (NICE, Genesys IR)

Experience with Genesys Cloud APIs,SDKs and development tools

Knowledge on Genesys Cloud security features

Proficiency with programming languages (Java,Python,JavaScript)

Excellent problem solving skills

Strong and confident knowledge in Contact Center network topology

Coordinate with other tech partners like Avaya, network partners and product vendors

Knowledge in Siebel CRM Application Integration

Familiar with Agile methodologies and related process.

Ability to arrange and write Design Documents.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.