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Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain advanced functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends.

Site Reliability: Responsible for the development and implementation of site reliability processes that increase efficiency, eliminate downtime, and elevate performance for internally critical and/or externally visible systems. They focus in the areas of software design/engineering and systems architecture including, but not limited to, automation, reliability, monitoring, and systems integration.

Responsibilities

+ Respond to incidents and determine preventative solutions

+ Troubleshoot complex reliability and performance issues

+ Participate in 24x7 on-call rotation

+ Automate manual processes, evolve monitoring tools, and develop technical documentation

+ Support a highly available and large scale environment

+ Lead integration of other Navy Federal Enterprise technologies

+ Research, evaluate, recommend, and implement solutions that align with business needs and objectives

+ Use holistic knowledge of all products in the information technology ecosystem to help plan how new systems will be built and integrated

+ Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices

+ Create operational artifacts, play/run-books and Service Level Agreement/Objective documents

+ Provide technical assistance (swarm/pair) routinely with other engineers

+ Identify potential problems in design, quality, or operation and initiate discussions/corrective action

+ Identify opportunities to effectively mitigate risk and improve performance and functionality

+ Drive system testing including evaluation, verification & validation activities

+ Install, maintain, configure, and monitor systems infrastructure and container infrastructure on a widely distributed network

+ Provide forward thinking technical expertise in current and emerging technologies, trends and practices

+ Perform other duties as assigned

Qualifications

+ Experienced in supporting and developing with a Configuration Management Enterprise tool (e.g. Ansible Automation Platform)

+ Experienced in developing with Infrastructure Management tool (e.g. Terraform)

+ Experienced in supporting an Infrastructure Management Enterprise tool (e.g. Terraform Enterprise)

+ Experienced in supporting an Enterprise Tool for Container Management (e.g. OpenShift, Tanzu, Kubernetes)

+ Experienced in developing and utilizing Continuous Integration/Deployment pipelines (e.g. Jenkins, Concourse, GitHub Actions, Tekton)

+ Experienced in programing languages (e.g. Python, Go, Javascript)

+ Developing custom scripts or applications to automate systems implementation, configuration, or management

+ Agile software development practices

+ Understanding of Networking protocols and standard network architectures

+ Working knowledge of engineering discipline

+ Advanced Understanding of end-to-end IT processes

+ Advanced research, analytical, and problem-solving skills

+ Advanced collaboration, critical thinking, and presentation skills

+ Effective organizational, planning and time management skills

+ Effective skill exercising initiative and using good judgment to make sound decisions

+ Effective skill guiding and training less experienced staff

+ Bachelor's Degree in Computer Science or similar field, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2024 America's Best Large Employers

• Forbes® 2024 America's Best Employers for New Grads

• Forbes® 2024 America's Best Employers for Tech Workers

• Fortune Best Workplaces for Millennials™ 2024

• Fortune Best Workplaces for Women ™ 2024

• Fortune 100 Best Companies to Work For® 2024

• Military Times 2024 Best for Vets Employers

• Newsweek Most Loved Workplaces

• 2024 PEOPLE® Companies That Care

• Ripplematch Recruiting Choice Award

• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 24983