• System Monitoring Analyst

    General Dynamics Information Technology (Germantown, MD)


    **Req ID:** RQ194467

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** Top Secret

    **Public Trust/Other Required:** None

    **Job Family:** Database Analysis/Design

    Skills:

    Communication,Data Analysis,Data Mining,Decision Making,Problem Solving

    Experience:

    1 + years of related experience

    US Citizenship Required:

    Yes

    Job Description:

    IT Operations Systems Monitoring Analyst

     

    Transform technology into opportunity as an IT Systems Monitoring Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

     

    At GDIT, people are our differentiator. As an IT Systems Monitoring Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on a Systems Monitoring Analyst joining our team to evolve and maintain network infrastructure for the Department of Energy, National Nuclear Security Administration.

    HOW A IT System Monitoring ANALYST WILL MAKE AN IMPACT

    + Monitoring and analyzing system performance, network integrity, and operational infrastructures

    + Identifying potential issues and implementing preventative measures

    + Develop, maintain, and provision operational reports and dashboards that provide status of operational activities, production issues and key operational metrics

    + Creates data models that depict trends in the organization and its business processes.

    + Monitor system performance and troubleshoot issues

    + Oversee and maintain network security

    + Compile and analyze data to identify trends and improve system performance

    + Perform regular system audits

    + Work closely with technical staff to ensure system efficiency

    + Document issues and solutions for future reference

    + Conducting regular inspections, maintenance, and testing of systems to ensure optimal performance

    + Generating and presenting reports on system performance, problems, and resolutions

    + Collaborating with other team members to identify and implement system improvements

    + Providing technical support and troubleshooting assistance to users

    + Ensuring adherence to data management and security protocols

    + Maintaining up-to-date knowledge of industry trends, emerging technologies, and best practices in system monitoring

    + Training staff in new technologies and systems monitoring procedures

    Qualifications

    + 2-4 years of IT Operations support experience

    + Proven work experience working in IT Operations and/or infrastructure support

    + Experience working with industry leading infrastructure monitoring tools

    + Excellent knowledge of network protocols and infrastructure

    + Ability to diagnose and resolve technical issues

    + Understanding of system security and data backup

    + Strong problem-solving and communication skills

    + Knowledge of LAN/WAN networks, TCP/IP protocols and network technologies

    + BSc degree in Computer Science, IT or relevant field

    + Location: Albuquerque, NM or Germantown, MD

     

    US Citizenship Required

     

    Security Clearance Level: DOE Q or TS

    GDIT IS YOUR PLACE:

    • 401K with company match

    • Comprehensive health and wellness packages

    • Internal mobility team dedicated to helping you own your career

    • Professional growth opportunities including paid education and certifications

    • Cutting-edge technology you can learn from

    • Rest and recharge with paid vacation and holidays

    • US Citizenship Required

     

    Up to $10,000 relocation available for Albuquerque, NM

     

    \#WeAreGDIT #dataanalyst #nnsaitops

     

    The likely salary range for this position is $72,509 - $83,950. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

     

    Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

     

    We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

     

    Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

     

    Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans