• Director of Public Affairs

    Northwest Human Services (Salem, OR)


    Northwest Human Services is a non-profit Federally Qualified Health Center (FQHC) and has been a leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.

     

    Director of Public Affairs

     

    Job Status: Full-time

     

    Hours: Monday – Friday

     

    We’re seeking a Director of Public Affairs to lead strategic communications and advocacy efforts that amplify our mission and increase access to healthcare and supportive services for underserved and resilient communities. If you are passionate about public affairs and want to make a meaningful impact, we invite you to apply and join the NWHS team. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

    YOUR ROLE:

    The Director of Public Affairs at NWHS plays a pivotal role in ensuring that our mission, services, and impact are effectively communicated to patients, legislators, media outlets, and the community at large. This role is responsible for conceptualizing, outlining, implementing, and maintaining a comprehensive communication plan that aligns with NWHS's mission, strategic objectives, and target audiences.

     

    This role works cross-functionally to ensure consistent, compelling messaging across all internal and external platforms—including email, social media, print materials, the website, media outreach, and public events. As the organization’s communications lead, you’ll help shape public perception, influence policy, and foster community relationships that support our healthcare and social care service.

    KEY RESPONSIBILITIES:

    Strategic Communications & Brand Leadership

     

    + Develop and implement an integrated communications strategy aligned with NWHS’s mission, goals, and audiences.

    + Provide counsel to executive leadership on media strategy, crisis communication, and reputational risk.

    + Ensure consistent, value-driven messaging across all platforms and stakeholders.

     

    Marketing, Media, and Digital Engagement

     

    + Oversee content creation and branding across the web, print, social media, and multimedia platforms.

    + Serve as the primary media contact and spokesperson, building strong relationships with press and partners.

    + Manage digital channels and analytics to drive growth and engagement.

     

    Legislative & Community Engagement

     

    + Represent NWHS with local, state, and federal lawmakers to support policy and funding initiatives.

    + Plan and execute advocacy campaigns, public appearances, and community events that align with NWHS priorities.

     

    Internal Communications & Organizational Support

     

    + Keep staff and stakeholders informed through regular briefings, newsletters, and updates.

    + Collaborate with HR to support recruitment campaigns and deliver branding/orientation training.

    + Track KPIs and report on communications outcomes to executive leadership and the Board of Directors.

    QUALIFICATIONS:

    + Bachelor’s degree in public relations, communications, journalism, marketing, political science, public administration, or a closely related field is required. Master’s degree in a relevant field listed, or equivalent advanced studies is a plus.

    + At least 5–7 years of progressive experience in public affairs, government relations, communications, public relations, or a related field.

    + Previous experience in healthcare (especially in community health settings), nonprofits, or government agencies is strongly preferred.

    + Demonstrated track record of successful media relations, advocacy campaigns, and managing integrated communications initiatives.

    + Strong understanding of communications strategies, brand positioning, and public/media relations.

     

    WHY JOIN NWHS?

     

    + Impactful Work: Be part of a mission-driven organization that makes a real difference in the lives of underserved and resilient populations.

    + Collaborative Environment: Work with a dedicated team of professionals who are passionate about improving healthcare outcomes and fostering community engagement.

    + Professional Growth: Opportunities for professional development and growth within the organization.

     

    SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

     

    + Healthcare insurance plans: Medical, Dental, Vision

    + Group Life: Short-Term & Long-Term Disability 100% paid by employer

    + 403(b) retirement plan with 2% of employer contribution and up to 3% employer match

    + Flex Spending Account

    + PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows

    + 7/12 Paid Holidays a year + 2 paid floating holidays for full-time positions

    + Continuing Education & Training Benefits

    + Employee Healthy Living Program – Gym Membership & Smoking Cessation

    TO APPLY:

    To join our team please visit our website

     

    For more information, contact the HR/Recruiting Department at: | 503.588.5828

     

    All candidates who receive a written offer of employment will be required to undergo a criminal records check.

     

    Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.

     

    Department

     

    Admin

     

    Employment Type

     

    Full-Time

    Minimum Experience

    Senior Manager/Supervisor

     

    Compensation

     

    DOE, $109,500 to $136,800 annually