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Posting Details

Position Information

**Position/Classification Title** Student Residence Hall Manager (R&B Included)

**Working Title** Residential Life Coordinator

**Position Number** 717221

**FLSA** Exempt

**Appointment Type** Permanent - Full Time

**Tenure Track** No

**FTE** 1 = 40 hours/week, 12 months

If time limited, duration date

Department Hiring Range

**EEO-1 Category** Professionals

**SOC Code** 39-9041 - Residential Advisors

Position Overview

Be an Eagle - Where Purpose Takes Flight!

Are you ready to make an impact? At North Carolina Central University (https://www.nccu.edu/we-are-nccu) (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.

Visit NCCU .edu .

Primary Function of Organizational Unit

Residential Life is responsible for providing a safe and supportive community for North Carolina Central University students through services, programs, and high-quality facilities focused on student success.

Primary Purpose of Position

Under the supervision of the Associate Director of Residence Life, the Area Coordinator is a **live in** position that is responsible for residence hall management and programming. This includes but is not limited to graduate and undergraduate staff supervision and recruitment, residence hall operations, customer service, crisis management, student programming. hall opening and closing, health and safety checks, and serving in an on-call duty rotation.

Required Knowledge, Skills, and Abilities

• Ability to work in a residence hall environment

• Knowledge and skill in supervisory practices and techniques

• Effective written and oral communication skills

• Ability to establish and maintain effective student/staff relationships

• Knowledge of counseling, conflict management and crisis intervention strategies

• Sound organizational and administrative skills

• Familiarity with facilities maintenance and custodial processes

• Application and practice of student development approaches

Minimum Education/Experience

• This position requires a master’s degree in education, college student personnel, counseling or human development, or a related field.

• A minimum of 2 years full-time work experience in college/university residence life operation.

Licenses or Certification required by Statute or Regulation

N/A

Equal Opportunity Employer

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Primary Responsibilities and Duties

**Function** Administrative

Describe the specific tasks and responsibilities related to the function.

Residence Hall Operations

• Administer student check-in, check-out, and room changes; assist with room condition reports and damage billing processes

• Report, track, and follow up on maintenance issues with appropriate facilities and residential life staff

• Serve as the primary contact for parents and family members of residents

• Maintain accurate and up to date information in housing assignments system

• Other duties as assigned

**Function** Administrative

Describe the specific tasks and responsibilities related to the function.

Supervision

•Directly supervises Graduate Hall Coordinators, Resident Assistants, and Desk Attendants

•In directly supervises contracted security company staff.

•Conducts regular one on one meetings with staff.

•Conducts fall and spring semester evaluations

•Participate in the recruitment, selection, and training of residence hall staff

•Other duties as assigned

**Function** Administrative

Describe the specific tasks and responsibilities related to the function.

Student Conduct and Crisis Management

• Review all incident reports and police reports (if available) for incidents that take place in the community and/or involve residents living in the community

• Respond to residents in need, referring to other professionals, when appropriate

• Provide leadership during times of crisis in and adjacent to the community

• Assume shared responsibility for residential life on-call duty weeks year round

• Assist in emergency situations as needed

• Implement NC Central University and Residential Life policies, Community Living Standards, and Student Code of Conducts

• Clearly communicate Residential Life policy to staff and residents.

• When necessary, assist RAs and GAs in confronting residents who violate policies.

• Provide programs and other proactive educational interventions to enhance good decision-making by residents

• Other duties as assigned

**Function** Administrative

Describe the specific tasks and responsibilities related to the function.

Community Development

• Cultivate a positive and engaging living environment that foster a sense of belonging and enables students to build positive relationships with one another

• Maintain high visibility and availability, including attending community events, regularly touring the community, and interacting with residents

• Know the residents and provide personal, social, academic, and occupational support and referral

• Utilize institutional data to assess and respond to student needs

• Collaborate with faculty and staff stakeholders to implement programmatic opportunities, some of which may be connected with living learning community themes

Posting Detail Information

**Posting Number** EPA03361P

**Open Date** 05/13/2025

Date desired for closing or initial review

**Close Date** 05/27/2025

**Open Until Filled** No

**Date Position Available** 07/05/2025

Special Instructions to Applicants

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.

Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.

Final candidates are subject to criminal and sex offender background checks.

North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Employee Benefits available to** **NCCU** **permanent employees include the following and more:

+ Accrued Vacation and Sick Leave

+ Community Service Leave

+ NC State – Health Benefits

+ NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more

+ 11-12 Paid Holidays

+ Teachers and State Employees Retirement System (TSERS)

+ Optional Supplemental Plans – 401k, 403b, 457b and 457

+ Employee Assistance Program (EAP)

+ Campus Recreation Center Discount

+ University Bookstore Discount and more.

Applicant Documents

Required Documents

1. Resume/CV

2. Cover Letter

3. Unofficial Transcripts (official required from selected candidate)

4. List of References

Optional Documents

1. DD-214 (Veterans Only)

2. NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

North Carolina Central University

1801 Fayetteville St.

Durham, NC, 27707

Mainline: 919-530-6100

The Clery Act (https://www.facebook.com/NCCUEagle/)

Privacy Policy

Title IX (https://www.nccu.edu/administration/title-ix)

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