• Tech Specialist 2

    M. C. Dean (Caroline County, VA)


    Overview

     

    Your Future at M.C. Dean

     

    We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world’s most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained–enhancing client outcomes, improving lives, and changing the world for the better.

     

    The Technology Specialist 2 is responsible for the deployment, maintenance, and troubleshooting of IT and OT systems. This role involves applying a wide range of commands and basic automation tools to perform tasks in bulk and diagnose systems. The Technology Specialist 2 works with limited supervision, ensuring the effective operation of a broad range of system components across one or multiple subsystems.

    Responsibilities

    + Executes deployment, maintenance, and troubleshooting tasks for IT and OT systems, applying basic automation tools and scripts.

    + Analyzes system performance, identifies issues, and implements solutions under general guidelines.

    + Participates in the development of survey procedures and conducts surveys and tours to assess system requirements.

    + Assists with planning, updating, and reporting status on larger tasks with greater autonomy.

    + Develops and maintains system documentation, including installation plans, BOMs, and testing procedures.

    + Supports the development of maintenance procedures and technical work instructions.

    + Conducts component and subsystem-level testing, using advanced testing automation tools.

    + Applies industry security practices to system components, ensuring adherence to established standards.

    Qualifications

    + High School Diploma/GED with 8-+ years of experience with installation, troubleshooting and/or testing of electronic security systems Or Associates with 6+ years of experience

    + System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions

    + Reliable attendance at customer site during work hours required by customer

    Abilities:

    + Exposure to computer screens for an extended period of time.

    + Sitting for extended periods of time.

    + Reach by extending hands or arms in any direction.

    + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

    + Listen to and understand information and ideas presented through spoken words and sentences.

    + Communicate information and ideas in speaking so others will understand.

    + Read and understand information and ideas presented in writing.

    + Apply general rules to specific problems to produce answers that make sense.

    + Identify and understand the speech of another person.