• Director of Quality & Safety

    ConnextCare (Pulaski, NY)


    Director of Quality & Safety

     

    Pulaski, NY (http://maps.google.com/maps?q=61+Delano+St.+Pulaski+NY+USA+13142)

    Description

    Are you a transformational healthcare leader with a passion for quality, safety, and operational excellence? We're seeking a forward-thinkingDirector of Quality & Safetyto champion our commitment to exceptional care, regulatory compliance, and continuous improvement. In this vital leadership role, you’ll steer organization-wide quality and safety strategies while building a culture rooted in accountability, innovation, and patient-centered outcomes.

    Key Responsibilities:

    + Lead Quality Strategy:Oversee all current quality initiatives and evaluate new opportunities to improve health outcomes across the organization.

    + Drive Program Implementation:Lead execution of the Quality Management Program and present progress reports to the Quality Management Committee.

    + Establish Best Practices:Design and implement QI/QA and Infection Control protocols, ensuring up-to-date procedures, outcomes tracking, and regulatory compliance.

    + Chair the Safety Committee:Guide all safety-related initiatives and oversee deliverables, including emergency preparedness and environmental safety plans.

    + Champion Process Improvement:Facilitate Plan-Do-Study-Act (PDSA) cycles, driving performance in alignment with PCMH and VBP goals.

    + Advance Data-Driven Change:Develop and apply robust data methodologies to evaluate outcomes and inform strategic decision-making.

    + Ensure Incident Oversight:Monitor and investigate safety events, non-employee incident reports, and quality concerns; ensure timely resolution and documentation.

    + Empower Through Education:Deliver training across the organization on CQI processes and tools, tailoring content to various team levels.

    + Audit for Excellence:Lead internal audits, interpret findings, and implement changes to strengthen performance.

    + Stay Ahead of the Curve:Maintain deep knowledge of industry trends, regulations, and best practices in quality and infection prevention.

    + Policy Leadership:Author and maintain policies related to CQI, risk management, infection control, and regulatory compliance.

    + Regulatory & Survey Readiness:Lead survey prep and ensure adherence to all applicable HRSA, UDS, and infection control requirements.

    + Software Optimization:Partner with IT to support updates that enhance data accuracy and workflow efficiency in quality reporting.

    + Guide PCMH Transformation:Lead initiatives including Behavioral Health Integration, ensuring recertification standards are met across all sites.

    + Mitigate Risk:Identify high-risk activities, manage complaints and near misses, and track progress against risk management goals.

    + Liaison to Public Health:Coordinate disease surveillance, reporting, and education in collaboration with local and state DOH authorities.

    + Coleman Initiative Support:Collaborate with colleagues to meet goals tied to the Coleman model of care coordination and population health.

    Qualifications:

    + Licensure:Registered Nurse (RN), licensed in New York State.

    + Education:Associate degree in Nursing or related field required. Bachelor's or Master’s degree preferred.

    + Experience:

    + Minimum 5 years in a healthcare environment, preferably outpatient or medical practice settings.

    + Proven expertise in quality management, performance improvement, and infection control (APIC training completion within one year required).

    + Skills:

    + Strong leadership and project management abilities.

    + Proficient in Microsoft Office Suite and Electronic Medical Records.

    + Excellent analytical, communication, and interpersonal skills.

    + Ability to work independently and collaboratively in a fast-paced environment.

    + Discretion and commitment to confidentiality.

    Requirements

    + Licensed Registered Nurse or experience in Healthcare administration

    + Bachelors of Science in Nursing or related discipline required, Masters preferred

    + Minimum five years’ healthcare experience, preferably in medical practice or outpatient setting.

    + Experience with aspects of quality management and performance improvement tools

    + Must be keenly aware of importance of confidentiality in all aspects of this position

    + Strong computer skills required, experience with Electronic Medical Record software and Microsoft Suite

    + Must be able to work independently and exercise sound judgment in decision making

    + Must be able to work well with a team, facilitate team activities, and professionally represent the organization with internal and external parties