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Job Title: Graduate Student Project Manager

PVN ID: VA-2505-006850

Category: Managerial and Professional

Job Description

General Description

PEU is seeking a highly organized and proactive Graduate Student Project Manager to help oversee and coordinate our CUNY Career Launch internship program. This role will provide key project management support for a team of 58 undergraduate interns, ensuring smooth day-to-day operations and effective implementation of outreach activities. The Project Manager will assist with scheduling, performance tracking, training coordination, and logistical support while serving as a critical liaison between interns, Outreach Specialists, and program leadership.

The NYC Public Engagement Unit (PEU) was created to develop a new model for government outreach, using community organizing principles to re-envision how the City provides services to its most vulnerable communities. Rather than expecting constituents to navigate a complex City bureaucracy to get the help they need, PEU adopts grassroots tactics to meet residents where they are – at their doors and on their phones, in their social media feeds, and in their communities. We marry this proactive outreach with comprehensive case management to provide New Yorkers with personalized, passionate care.

Program Overview

PEU will work with CUNY to hire 58 undergraduate interns for the CUNY Career Launch program to work alongside our Special Projects team. Interns will be partnered with an Outreach Specialist who will provide peer-to-peer support during outreach activities. Interns and staff will conduct proactive outreach in person, over the phone, and via peer-to-peer texting to identify and screen New Yorkers for benefit eligibility and to help connect them with tenant support services, health care, and more. PEU staff will then help these clients navigate through the benefits enrollment process.

CUNY Career Launch interns will work 19 hours per week and receive ongoing training to help them execute their core work and build professional skills. Responsibilities will include, but are not limited to:

+ Conduct in-person proactive outreach to New Yorkers to connect them to key government benefits and services such as health insurance, SNAP, and more.

+ Outreach will involve distributing informational materials, asking New Yorkers screening and eligibility questions, and collecting intakes, including general contact information for New Yorkers who may need follow-up assistance from PEU staff.

Outreach methods will include:

+ Tabling at events and community canvassing

+ Door-to-door canvassing

+ Phonebanking

+ Peer-to-peer texting

+ Relational organizing

+ In-person outreach will most often take place outdoors and will involve physical activity, including walking, walking up and down flights of stairs, and some material picks up and delivery.

Other Duties

Intern Coordination & Support

+ Assist in onboarding and training interns, ensuring they are well-prepared for their outreach roles

+ Provide ongoing administrative and logistical support to administrative and outreach interns

+ Monitor intern attendance, track work hours, and ensure proper timesheet submission

Program Operations & Logistics

+ Work closely with PEU staff and Outreach Specialists to align internship activities with program goals

+ Work with program leadership to develop and maintain intern schedules, ensuring coverage for outreach activities

+ Help coordinate outreach efforts, including in-person events, canvassing, phone banking, and peer-to-peer texting

+ Serve as a point of contact for interns regarding scheduling, shift confirmations, and troubleshooting logistical issues

Performance & Data Tracking

+ Track and analyze intern performance and outreach impact

+ Collect and compile data to evaluate program effectiveness

+ Assist in preparing reports and updates for program leadership

General Program Support

+ Support payroll-related processes, including answering intern questions and ensuring timely timesheet approvals

+ Assist with special projects and additional program needs as they arise

+ Occasionally participate in outreach efforts alongside interns and staff.

Qualifications

+ Current graduate student in public administration, social work, education, public policy, or a related field

+ Strong project management and organizational skills

+ Ability to multitask and work in a fast-paced environment

+ Excellent communication and interpersonal skills

+ Experience with data tracking, scheduling, or administrative support preferred

+ Comfort with outreach activities, including in-person engagement with the public

Physical Requirements This is a hybrid position, subject to change. Remote work arrangements are not a right or entitlement of employment and, as such, are discretionary and subject to operational needs unless otherwise provided by the CUNY Flexible Work Guidelines

+ This position operates in a variety of settings including professional office environment and public venues and events, both indoor and outdoor. This role routinely uses standard office equipment such as personal computers, laptops, tablets, smart phone, photocopiers, filing cabinets and other presentation materials

+ While performing these duties, the employee is required to perform physical activities such as, but not limited to, lifting items (up to 20 pounds), bending, reaching, sitting, or standing for prolonged periods of time.

+ Ability to travel to other work sites as needed.

RFCUNY Benefits RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department Office of Career and Industry Partnershi

Status Part Time

Pay Range $35.00-$35.00

Hour(s) a week 19.00

Closing Date Jul 13, 2025 (Or Until Filled)

Bargaining Unit No

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