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Entry Level HR Field Service Associate Opening

Job Description

Join our team and be an integral part of our Notice of Assignment (NOA) team, responsible for submitting staff transfers throughout the United States. This role demands the development of strong relationships with field personnel and providing excellent customer service to support business units. You will utilize technology to address customer-impacting concerns and ensure prompt and accurate resolution of service requests. A deep understanding of our core business is essential, along with a proactive approach to business-critical issues. Reliability, adherence to processes, and participation in continuous process improvement are key to success in this role.

Responsibilities

+ Develop and maintain strong relationships with field personnel.

+ Provide exceptional customer service to support business units.

+ Utilize technology effectively to address customer-impacting concerns.

+ Ensure prompt and accurate assignment and resolution of service requests.

+ Understand and demonstrate urgency toward business-critical issues.

+ Adhere to processes, procedures, and internal controls.

+ Participate in collaboration activities to promote continuous process improvement.

+ Perform additional job-related tasks as needed or assigned.

Essential Skills

+ Proficiency in Microsoft Office and SAP.

+ Strong customer service and support skills.

+ Ability to multi-task and prioritize effectively.

+ Familiarity with ticketing systems.

+ Excellent written and verbal communication skills.

+ Highly motivated and self-directed with a sense of urgency.

+ Attention to detail and ability to recognize discrepancies.

+ Strong analytical, math, and organizational skills.

+ Ability to work accurately with minimal supervision.

Additional Skills & Qualifications

+ Backgrounds in HR, onboarding, payroll, HCM, or recruiting.

+ Experience in teaching, event planning, or office environments.

+ Strong relationship-building skills with internal and external contacts.

+ Willingness to work with various systems.

+ Strong collaboration skills.

+ Open to degree + internship experience for the right candidate, otherwise would prefer 1-2 years of relevant experience

Work Environment

This position is based in an office environment with cubicles within the building. The team collaborates closely with other teams, fostering a supportive and dynamic work environment. Employees are offered a comprehensive benefits package, including top-tier medical, dental, and vision plans, wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

Pay and Benefits

The pay range for this position is $20.00 - $20.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in La Vista,NE.

Application Deadline

This position is anticipated to close on May 27, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.