"Alerted.org

Job Description

Mount Sinai is one of the largest non-profit health systems in the U.S., with a strong reputation and Top 20 national ranking for both care quality and research/education. Our health system has ~50,000 employees working together to provide care for millions of patients each year.

Mount Sinai Solutions (MSS) was created to drastically change the way people interact with health care. Medicine has become increasingly fragmented and transactional, resulting in ineffective patient care, provider burnout, and wasteful use of time and money. Our team is shifting the way people interact with health care by increasing access to high quality, in-network providers with an incredible patient experience.

A flagship of our business is The Health Center at Hudson Yards (HCHY); a 15,000 square-foot, state-of-the-art multi-specialty practice designed around patient experience. HCHY houses two distinct membership-based practices – one that provides comprehensive and convenient care to employees in the area, and another that provides outstanding concierge-level service and amenities to individuals seeking an unrivaled health care experience. https://www.healthcenterhudsonyards.com/about/

We are looking for talented professionals that are passionate about developing a true system of care that can create market-leading value for our customers, members, and patients and:

• Are comfortable “playing up” and “playing down” as needed to accomplish business objectives

• Work productively amidst ambiguity

• Thrive in fast-paced work environments

• Seek to improve the status quo

The Senior Associate – Consumer Sales will play a critical role in driving the continued growth of Mount Sinai Solutions’ direct-to-consumer business, focusing on the end-to-end sales of high-touch concierge healthcare offerings designed for high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs). The Associate will be responsible for identifying and developing new business opportunities, managing a pipeline of prospective clients, and overseeing the full sales cycle—from initial outreach to deal closure and renewals.

This position provides a unique opportunity to own and grow a book of business, directly contribute to revenue growth, and shape sales strategy. Additionally, the Senior Associate will provide valuable feedback to product development and strategic operations, representing the voice of the customer. The role is highly visible, offering significant opportunities to engage with senior leadership within the Mount Sinai Health System and key stakeholders across the healthcare industry.

Qualifications

Education and Experience

? Bachelor?s Degree required

? Minimum of three years of professional experience; Four to seven years of experience in related work preferred

? Proven experience in strategic account management, business development, or sales, ideally within the healthcare industry is a plus

? Demonstrated success managing high-revenue accounts and driving growth through innovative strategies is a plus

? Experience in a fast paced, corporate environment

Additional Skills and Qualities

? Expertise in using Microsoft PowerPoint in developing presentations

? Strong communication and presentation skills

? Self-motivated team player

? Passion for health care as evidenced by academic or personal pursuits and professional experience

Non-Bargaining Unit, M1X - MSS Health Center Direct - MSH, Mount Sinai Hospital

Responsibilities

Consumer Sales & Account Management

• Manage the full sales lifecycle, from lead generation and outreach to closing deals and overseeing renewals

• Build and maintain a pipeline of high-net-worth and ultra-high-net-worth individuals, consistently meeting or exceeding sales targets

• Serve as the primary relationship owner for a book of business, providing a high-touch experience and personalized support

• Brainstorm, plan, and execute sales and marketing campaigns to attract new prospective customers

Strategic Growth

• Identify and evaluate new sources of sales growth, including untapped market segments, partnerships, and emerging trends in the healthcare space

• Develop and execute targeted strategies to engage these opportunities, driving pipeline growth and expanding Mount Sinai Solutions' market reach

• Act as the voice of the customer in cross-functional meetings, providing insights to evolve consumer programs and support the design and execution of go-to-market initiatives, including new product launches and service expansions

Optimize Processes

• Maintain accurate and up-to-date records in CRM system to ensure clear visibility into pipeline health and sales activity

• Partner with Consumer Sales team members to develop and refine sales processes and tools to improve efficiency and tracking

Other Duties as Required

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $106108 - $159161 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.