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COMMUNICATIONS OFFICER 1-3

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COMMUNICATIONS OFFICER 1-3

Salary

$2,784.00 - $5,009.00 Monthly

Location

Statewide, LA

Job Type

Classified

Job Number

512-208529-25

Department

Wildlife & Fisheries-Office of the Secretary

Opening Date

05/12/2025

Closing Date

5/17/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

This posting is to fill multiple positions and the position(s) may be filled as a:

+ Probational Appointment

+ Job Appointment

+ Promotion (open to all statewide classified and agency wide permanent status employees)

Current permanent status classified state employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.

This position is located within the Enforcement Division of the Office of the Secretary, in Baton Rouge, LA.

A criminal background check will be required of all selected applicants.

All eligible employees may be receiveadditional compensation per hour in addition to their normal hourly rate under the following circumstances for each hour worked:

+ Between 4:30 p.m. and 8:00 a.m. Monday through Thursday;

+ Between 4:30 p.m. Friday and 8:00 a.m. Monday; or

+ All schedules on all statutory and declared state holidays.

Payment of shift differential is only for actual hours worked, and does not apply when an employee is scheduled to work, but may be on leave or other absence.

Shift differential may apply to any eligible hour worked, in addition to, any other approved special pay and/or overtime provision or other applicable rule, provided funding is available.

The Communications Officer position participates in a Career Progression Group (CPG) and is advertised to be filled as a Communications Officer 1, 2 or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected.

The ideal candidate should possess the following core and preferred competencies:

+ Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

+ Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

+ Using Data: The ability to use relevant and valid data to inform a recommendation for action.

Selected Preferred Competencies:

+ Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

+ Acting Decisively: The ability to make decisions quickly and effectively.

+ Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

+ Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.

+ Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

+ Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

+ Solving Problems: The ability to discover solutions to problems.

SUPPLEMENTAL INFORMATION:

The Louisiana Department of Wildlife and Fisheries is responsible for managing and protecting the state’s renewable natural resources, including all wildlife and aquatic life.

LDWF supports a strong work ethic in its employees and incorporates the use of good science, accurate information and technology.

The Communications Officer 1-3 provides technical advice on personal computer-based operations and the operations of the trunked radio system. Completes all necessary forms to maintain proper up-to-date verification of radio assignments. Effectively monitors, diagnoses, and repairs problems that cause radio system, telephone system or computer system failure. Monitors hazardous weather and/or other situations and notifies area agents.

HOW TO APPLY:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.

Resumes will not be accepted in lieu of an application listing complete work experience and education.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application if possible.

Applications will be rejected if the applicant fails to meet the minimum qualifications, submits an incomplete application or fails to apply by the closing date of the announcement.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Contact Information:

Department of Wildlife & Fisheries

Human Resources

Baton Rouge, LA 70898

Consuello Brown

[email protected]

The Department of Wildlife and Fisheries is a State As a Model Employer (SAME) agency that supports the recruitment, hiring and retention of individuals with disabilities. For more information on employment resources for individuals with disabilities, see the Louisiana Employment Resources Guide at

http://www.laworks.net/Downloads/LRS/EmploymentResourceGuide\_2018.pdf (Download PDF reader)(Download PDF reader)(Download PDF reader) (https://get.adobe.com/reader/)

Wildlife & Fisheries is an Equal Opportunity Employer

Minimum Qualifications

MINIMUM QUALIFICATIONS:

Six months of experience in transmitting and receiving messages by radio or in administrative services; OR

Six months of training in a business or clerical-related curriculum in a business school or technical institute; OR

Fifteen semester hours of college training.

NECESSARY SPECIAL REQUIREMENTS:

All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Job Specification

FUNCTION OF WORK:

To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc.

LEVEL OF WORK:

Entry.

SUPERVISION RECEIVED:

Direct from a Communications Officer Supervisor or higher-level personnel.

SUPERVISION EXERCISED:

None.

LOCATION OF WORK:

Statewide.

JOB DISTINCTIONS:

Differs from Communications Officer 2 by the absence of experienced-level duties.

Job Duties and Other Information

EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Receive and respond to informational requests by officers/agents.

Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information.

Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.

Maintain proper record keeping and update desk log during communications.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.

+ I have no experience and/or am uncomfortable accepting direction

+ I have limited experience or require assistance to accept direction

+ I can accept direction

+ I can accept directions and help others improve their ability to accept direction

02

ADi: Explain your rating by providing specific and relevant examples in the box below.

03

AD: Rate your ability to act decisively based on our definition: The ability to make decisions quickly and effectively.

+ I have no experience and/or am uncomfortable acting decisively

+ I have limited experience or require assistance to act decisively

+ I can act decisively

+ I can act decisively and help others improve their ability to act decisively

04

AD: Explain your rating by providing specific and relevant examples in the box below.

05

CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

+ I have no experience and/or am uncomfortable communicating effectively

+ I have limited experience or require assistance to communicate effectively

+ I can communicate effectively

+ I can communicate effectively and help others improve their communication

06

CE: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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