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DC Manager
- The Fountainhead Group, Inc. (Frankfort, NY)
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POSITION: DC Manager
REPORTS TO: Director of Warehouse & Distribution Operations
POSITION OVERVIEW: This off shift position, 10AM – 6:30PM, will establish, implement & enforce policies and procedures to provide timely, accurate and cost effective shipment of orders to FGI customers, and flow of materials throughout our facilities.
ABOUT US : T he Fountainhead Group, in Central NY, introduced the first compressed air sprayer in 1888 and we've dedicated ourselves to creating products that make consumers' lives easier. Over the years, we've continued to build our legacy as the leader in liquid applicator technologies with category leading innovations. Today, we're proud to offer only the highest quality compressed air sprayers, backpack sprayers, mosquito foggers and more for both home and professional use. We are proud licensing partners and OEM Manufacturers for brands including Scotts, Miracle-Gro, Ortho, Roundup, Cutter, Black Flag, Repel, Husqvarna, DeWALT, Craftsman, and Black & Decker. We are also proud of our heritage brands including Smith, Field King, Burgess, Indian, and Smokechaser. Our vision is simple: Proudly Design, Manufacture, Sell, and Support products that improve customer satisfaction. That's kept us on top for 135+ years and the continued support from our employees and customers will keep us there.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this role.
Tasks & Responsibilities:
+ Oversee DC Shipping & Receiving Personnel, and related activities on all shifts, including daily assignments, employee accountability and the transfer of personnel /workload between warehouses, capitalizing on the strengths of each individual team member. Must be able to fill the role for any office personnel that are absent.
+ Ensure completion of daily activities by Shipping Personnel, including but not limited to: All ASNs transmitted daily, all orders are released on time to customers and all applicable notes are updated in the system, BOLs are completed & filed accurately, no Pack IDs left open at the end of the day.
+ Maintain regular communication with Customer Service, Sales Team and Warehouse Director on hot issues or problem situations.
+ In coordination with the Director of Warehouse & Distribution Operations, schedule overtime as needed to complete workload and achieve target goals.
+ Complete performance reviews on all DC Personnel. Mentor /coach employees on improving their skills for growth in the company and future success.
+ Enforces DC rules and procedures. Support the company Safety program, ensuring all personnel perform their jobs safely. Ensure facility is safe and secured at the end of the day.
+ Maintain access to customer portals and have a working knowledge of how to navigate through portals and what info must be pulled and transmitted daily.
+ Develop a thorough understanding of our Customer Routing Guides and specific customer shipping / delivery requirements to include maintenance and compliance (Markings, Barcodes, documentation, BOL, etc.)
+ Maintain a rapport with 3rd party freight carriers necessary for distribution of company products. Must ensure that these carriers deliver shipments timely, intact and with respect to specific customer’s instructions.
+ Ensure Rite Hite system is properly maintained and updated; monitor to confirm that trucks are being evenly distributed throughout the day and loaded on time to avoid detention charges.
+ Work in conjunction with WMS Manager to plan, organize, direct and control the storage of all materials at all FGI locations, including storage at rented or leased sites, including location management in FGI computer system.
+ Coordination of physical material moves (documentation and computer transactions) with WMS Manager.
+ Maintain cycle count procedures (as it pertains to notification of stock outs in respective bins). Must communicate with Production Control for updates on out of stock products needed to fill orders.
+ Stock locator system – Ensure employees are picking products from correct bins and shipping from correct staging locations.
+ Leadership role in annual Physical Inventory with ultimate goal of eliminating Physical Inventory.
+ Inventory rotation procedures – Ensure products are shipped on a FIFO basis to the extent reasonably possible.
+ Control the housekeeping and maintenance of the warehouses and material handling equipment. Ensure operational activities are within all health and safety regulations.
+ With the Director of Warehouse & Distribution Operations, investigate, recommend and justify the need for new equipment, methods and procedures to meet goals.
+ Partner with HR to ensure the accurate recording of all employee time punches, submitting Time Off forms as required.
Who You Are:
+ Bachelor’s Degree in a related field, preferred, along with a minimum of 5 years of experience in a warehouse environment.
+ Be a self-starter with strong attention to detail, safety and be able to prioritize and adapt to daily tasks
+ Must be computer literate. Must be able to navigate Microsoft Office (Excel, Word, Outlook), company ERP system and vendor portals.
+ Must have strong follow up and follow through skills. Must be organized and regimented in daily office and shipping tasks.
+ Must possess strong organizational skills, as well as leadership and planning skills.
+ Should be able to lift 30 pounds and sit/stand for long periods of time
+ Must be able to build a team spirit amongst department personnel.
+ Must have a strong attendance record
The Fountainhead Group is an Equal Opportunity Employer (AAE/EEO) and ranked one of the Best Companies to Work for in New York State by the Society for Human Resource Management. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, refugee or disability status. With over 12 languages spoken at FGI, regardless of language ability, education, or training, there is a place for you within the FGI Family!
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