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Responsible for all duties associated with contract administration including timely, accurate data entry and maintenance of provider records in multiple databases. Researches and resolves questions, complaints, and ensures that information in all databases is accurate and properly configured to support operations. May help train lower level peers.

+ Performs review and analysis of incoming contractual documents for completeness, historical activity, and timely, accurate provider record set-up and data entry.

+ Communicates extensively with Field Network staff and Provider community regarding contract documentation questions and concerns; obtains missing documents/elements for processing.

+ Determines appropriate network participation status; investigates accuracy of network affiliations and contract/rate documents to ensure accuracy of reimbursement to providers.

+ Executes appropriate contractual documents; updates network affiliations in the provider database to reflect participation status, requests correspondence to providers to communicate contract status and effective dates.

+ Links group members to appropriate group practices. Ensures accuracy of TIN, service addresses, and network affiliation status based upon group network affiliations. Conducts investigations concerning historical associations with previous group practices and individual contracts.

+ Researches and responds to providers and other internal staff regarding complex inquiries.

+ Responds to requests to update or change information and ensures that all changes are made within operational guidelines to accurately support all other systems related functions.

+ Supports the implementation of new business by ensuring providers are appropriately and accurately loaded in all applicable systems.

+ Supports internal auditing process to ensure data accuracy and integrity.

+ Ensures all assigned duties are completed within expected timeframes.

+ Performs other duties and special projects as assigned.

Other Job Requirements

Responsibilities

Three or more years of experience in data management, customer service, behavioral health or related industry.

Experience in standard office equipment including personal computer software and mainframe/ LAN data systems.

Must possess a high level of technical aptitude and be able to organize and manage information in multiple system environments.

Manage multiple priorities, pay close attention to detail as well as be proficient in word processing and spreadsheet applications.

Proven customer service skills and the ability to successfully analyze and procure solutions to problems in a fast-paced production environment.

General Job Information

Title

Contract and Data Management Specialist

Grade

20

Work Experience - Required

Customer Service, Healthcare

Work Experience - Preferred

Education - Required

GED, High School

Education - Preferred

Bachelor's

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:

$41,505

Salary Maximum:

$62,255

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.