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Department:

Parks Recreation & Natural Resources

Start Here. Grow Here. Stay Here.

Are you known for your technical and analytical abilities? Sarasota County is seeking a Business Operations Supervisor for our Parks, Recreation, and Natural Resources department. This position provides professional and advanced technical work serving as the functional (front-end) administrator of reservation and registration, point of sale. Apply today and take a step towards an impactful career with countless advancement opportunities!About the Position

In this role, you will...

FUNTIONAL SYSTEMS ADMINISTRATOR

+ Manage all aspects of the system utilized to collect $3M+ in annual financial transactions.

+ Serve as functional (front-end) system administrator and system expert, supporting daily operations related to reservations, registrations and point of service sales items.

+ Prepare, plan, and coordinate upgrades and system fixes limiting impact to internal and external users.

+ Optimize front-end components to enhance usability, accessibility, and performance. Creates and maintains consistent standards of coding, entry and style for all products managed through the RecTrac and WebTrac databases.

+ Perform periodic audits of systems to ensure data integrity and compliance with regulations and policies. Monitor application to ensure compliance with internal management controls. Work with staff on an ongoing basis to ensure accurate operation of system(s).

+ Collaborate to create user friendly and aesthetically pleasing interfaces for software systems. Continuously improve internal and external user experience by conducting user research, gathering feedback, and analyzing user behavior.

+ Maintain WebTrac (RecTrac customer user interface). Collaborate with Outreach team and other divisions to develop marketing and public relation materials for use on website.

+ Analyze system processes, identify inefficiencies, and develop strategies for improvement. Streamline workflows and implement best practices to enhance operational efficiency.

+ Manage contracts, agreements and relationships with vendors supporting systems.

+ Utilize help ticket tracking system to manage user or system errors, resolve transaction issues and troubleshoot reoccurring items seeking effective resolution.

BUSINESS OPERATIONS and ANALYTICS

+ Comply with policy, procedures and guidelines related to business operations and financial transactions.

+ Develop and maintain manuals and procedures related to the systems.

+ Develop, implement and maintain training materials and provide training supporting effective utilization of assigned software. Establishes and enforces standards.

+ Prepare and analyze benchmarking data relevant to operations, financial practices and business practices. Develop various financial, administrative, and statistical reports supporting business operations, process improvements and informed decision-making.

About the Schedule

Work Hours:

Work Schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m.

About You

Minimum Qualifications:

+ Bachelor’s Degree from an accredited college or university in Public Administration, Business, Finance, Parks and Recreation, Industrial/Engineering Technology.

+ -Two- (2) years of job-related experience.

+ -OR- Six (6) years of professional job-related experience can be substituted for the required education.

+ -OR- Related professional program/project management may substitute for the required education.

Preferred Qualifications:

+ Previous parks and recreation system administration experience

+ Previous supervisor/management experience

+ Certified or ability to obtain certification as a “Certified Parks and Recreation Professional” through National Parks and Recreation Association

About Everything Else

Starting Pay Range: $56,139.20 based on experience.

Our interview process could include phone interview(s), Microsoft Teams video interview(s), and/or in-person interview(s).

If you are selected to join our team, please click on this link to review the Required First Day Documents (http://www.scgov.net/home/showpublisheddocument/66596/638617478290291353) . You will need to present the following items on your first day:

1. I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

+ If your position requires a Florida Driver’s License, this must be one of your documents. (Your Florida Driver’s License can serve as one of your documents listed in link above – List B Documents.)

2. U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation. (Your U.S. Social Security Card can serve as one of your documents listed in link above – List C Documents.)

Benefits:

+ Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! C hoose one of three great medical plans, including one with a $0 premium option, with completed preventative visits!

+ For more information about employee benefits, please click this link or visit SCGov.net (https://www.scgov.net/government/human-resources/employee-health-and-benefits) for additional information.

+ Utilize our award-winning wellness program including free gyms at multiple Sarasota County Government locations.

+ Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)​​

A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.

We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different.

Our vision is to attract, develop, retain and engage a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally.

A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.

Sarasota County prohibits discrimination in all services, programs or activities. View the complete policy at scgov.net (keywords: ADA Compliance).

Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.