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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Deposit Consultant

What Does a Great Deposit Consultant – Client Advisory Services Do at Fiserv?

The Deposit Consultant in the Client Advisory team at Fiserv plays a crucial role in enhancing client interactions and driving strategic success by providing expertise in deposit-related reviews. This position focuses on ensuring quality service delivery, client satisfaction, and long-term strategic success for clients in the financial services industry. You will play a crucial role in conducting Deposit Specification Reviews, Tran Code Reviews, EIM Reviews, Float Table assessments, EIM Decision Plans, TMS Reviews, and Deposit Operational Reviews for the Premier Core system.

What You Will Do:

+ Partner with clients to understand their objectives and provide tailored suggestions and solutions

+ Lead training sessions and facilitate discussions to enhance client understanding and utilization of the Premier Core system

+ Review processes and workflows to ensure deposit products meet client expectations and industry standards

+ Document activities, challenges, and resolutions in a client-facing format to build strong relationships

+ Communicate customer suggestions for product enhancements and resolve operating difficulties

+ Collaborate with internal teams to address problems and ensure resolution

+ Monitor service delivery and product performance with Account Managers and Client Partners

What You Will Need To Have:

+ 3-5 years of experience with Fiserv Premier applications, particularly in deposit solutions

+ Extensive knowledge in deposit operations, including profitability assessments

+ 2-5 years of experience in banking operations related to deposits and account management

+ Minimum of three years in customer service support roles, with training experience preferred

+ Travel domestically up to 40-65% of the time

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._

Thank you for considering employment with Fiserv. Please:

+ Apply using your legal name

+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.