"Alerted.org

31737BR

Service Line:

Office Management/Administration

Office Name:

Corporate

Job Description:

General Responsibilities:

Research and resolve Production issues including making code changes and working with application and hardware vendor technical support when needed. May consult with users and participate in application testing. Provide maintenance support for the application suite.

Essential Roles and Responsibilities:

+ Resolve complex Production issues

+ Escalation point for Help Desk

+ Monitor Help Desk calls frequently and respond to users quickly

+ Assume primary responsibility for the Production environment of one or more applications.

+ Document procedures for resolving issues

+ Train Help Desk staff to resolve routine issues

+ Recommend and install system changes to prevent/avoid routine issues

+ Monitor and/or run key off-hours processes

+ Maintain system security (user accounts, responsibilities, passwords, etc.)

+ Document the Production processing schedule

+ Independently undertakes routine preventative measures.

+ Participates in the long and short term planning and implementing future IT developments and undertakes routine project work.

+ Monitor and troubleshoot Oracle Workflow

+ Perform testing as needed

+ Perform routine application maintenance as tasked

+ Perform routine portal administration tasks

+ Administer Oracle Discoverer

+ Maintains a high and increasing level of proficiency in software and other technologies supported by the IT Department

+ Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.

+ Be responsible for maintaining quality standards on all projects.

+ Performs other duties as assigned.

Requirements:

+ High school diploma or equivalent.

+ Minimum 6 years’ related experience in application programming, design, testing

+ Associate’s or Bachelor’s degree in Computer Science or related field preferred.

+ Possess skills in three or more of the following:

+ Microsoft ASP.NET

+ Microsoft SharePoint

+ Microsoft T-SQL

+ Microsoft Visual Studio and Team Foundation Server

+ Microsoft Windows Forms

+ Microsoft VB.NET

+ Oracle Developer Suite (Forms and Reports)

+ Oracle E-Business Suite

+ Oracle PL/SQL

+ Functional knowledge of one or more Oracle E-Business Suite modules

+ Valid driver’s license with acceptable violation history

Exemption:

Exempt

Requisition ID:

31737BR

Posting Title:

Application Administrator II

Employment Type:

Regular, Full Time

City, State (Office Location):

Olathe, KS

About Terracon:

Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 6,000 curious minds focused on solving engineering and technical challenges from more than 175 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.

Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.

EEO Statement:

Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

Job Category:

IT