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OPS GOVERNMENT OPERATIONS CONSULTANT I - 40099981

Date: May 13, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 853053

Agency: Commerce

Working Title: OPS GOVERNMENT OPERATIONS CONSULTANT I - 40099981

Pay Plan: Temp

Position Number: 40099981

Salary: $23.00/Hourly

Posting Closing Date: 05/26/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Department of Commerce

107 East Madison Street

Tallahassee, Florida 32399 - 2100

Open Competitive

Part-time Government Operations Consultant I – OPS

(Data Entry/Case Management)

$23.00/Hourly based on experience

*THREE (3) OPS DATA ENTRY/CASE MANAGEMENT POSITIONS

AVAILABLE WITHIN THE BUREAU OF ECONOMIC SELF-SUFFICIENCY*

PART-TIME 25 HRS WEEKLY, LIMITED TO 3 – 6, MONTHS OF EMPLOYMENT.

THIS IS A GREAT OPPORTUNITY FOR SUDENTS SEEKING PART-TIME

WORK WITH A FLEXABLE SCHEDULE FOR THE SUMMER.

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE TALLAHASSEE OFFICE.

Regular business hours of operation are 8:00 AM to 5:00 PM EST, Monday - Friday.

SPECIAL NOTE: As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

The Work You Will Do:

This position provides program support and technical assistance to local governments, private non-profits, Community Program Managers, GOC II’s and GOC III’s, and department staff for the programs operated in the Bureau of Economic Self Sufficiency (BESS).

The Difference You Will Make:

The LIHEAP program is federally funded programs that helps income-qualified households with a multitude of assistance services ranging from utility bill assistance, self-sufficiency programs, to energy efficient housing repairs. The Bureau of Economic Self-Sufficiency administers four programs and allocates funding directly to a network of community action agencies, non-profit organizations, and local governments which are known as local agency providers, located throughout the state of Florida.

Specific Duties and Responsibilities:

This position provides program support and technical assistance to local governments, private non-profits, Community Program Managers, GOC II’s and GOC III’s, and department staff for the programs operated in the Bureau of Economic Self Sufficiency (BESS).

The position is responsible for providing assistance with LIHEAP case management and other duties associated with administering the programs in BESS.

Duties include, but are not limited to, the following:

+ Enters information daily into a database consisting of applicants for the Florida Low-Income Home Assistance Program (LIHEAP)

+ Client case management, dealing with applicants and local agencies to fulfill all documentation required for application input

+ Input application information provided by customers from hard copy source into a case management database

+ Prepare, compile and sort application source documents for accuracy

+ Reviews, verifies data and makes corrections to data where necessary for data entry

+ Obtain further information for incomplete application documents

+ Update applicant information in a database

+ Sort and organize hard copies of paperwork after entering data electronically

+ Prepares, distributes and tracks documents and correspondence, including letters, memoranda, reports, contracts and other materials

+ Maintains current information on departmental and program administrative policies and procedures

+ Supports records and data management, including maintenance of all filing systems and the archiving of files to support all programs administered within BESS

+ Supports staff with technical assistance to subrecipients for fiscal reviews, program design, administration, reports, reimbursement processes, any other applicable documents, and other program operations

+ Supports records management, including maintenance of all filing systems and the archiving of files for all programs operated within BESS

+ Assists with program all program correspondence to local providers, maintains mailing lists and e-mail addresses for program contacts.

+ Performs initial reviews, processes reports and other documents, as appropriate to all programs

+ Attends meetings relevant to programs associated with BESS.

+ Other related duties as assigned.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

+ Knowledge of general office practices

+ Knowledge of compiling data and preparing related reports

+ Knowledge of principles and techniques of effective verbal and written communications

+ Knowledge of basic mathematics

+ Skilled in typing and the use of keyboard-controlled data input devices

+ Ability to work independently

+ Ability to organize and prioritize work assignments and effectively handle multiple tasks

+ Ability to establish and maintain effective working relationships with others

+ Ability to understand and apply rules, regulations, policies and procedures

+ Ability to use database systems, run reports and conduct related follow-up activities

+ Ability to analyze data

+ Ability to follow instructions

+ Ability to sort data alphabetically, numerically, and categorically

+ Ability to review data for accuracy and completeness

+ Ability to work quickly and accurately

+ Ability to perform basic mathematical calculations

+ Ability to meet and maintain minimum production requirements for speed and accuracy

+ Ability to communicate effectively

+ Ability to establish and maintain effective working relationships with others

+ Ability to read and record information

+ Experience with or Ability to - support State, Federal, and/or local government grant and contract management regulations and processes

+ Experience with and knowledge of Microsoft Office Suite software applications, including Word, PowerPoint, and Excel.

Condition of Employment

Candidate must be able to pass a Level 2 background screening, which consist of fingerprinting and a check of local, state, and national law enforcement records.

Pay : $23.00/Hourly based on experience

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

+ Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.

+ Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.

+ Provides information clearly, accurately, and succinctly; and exhibits good listening skills.

+ Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.

+ Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. T allahassee is a mid- sized city in the heart of Florida’s Big Bend. FloridaCommerce’s main office is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you a unique experience, professional growth, entertainment, and culture. Tallahassee is:

+ Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources ( https://talgov.com/ )

+ Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).

+ Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

+ Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+

(health, life, dental, vision, and other supplemental option).

* Career Growth

* Ongoing comprehensive training provided.

* Highly skilled, professional environment.

For a more complete list of benefits, visit www.mybenefits.myflorida.com .

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

TALLAHASSEE, FL, US, 32399

Nearest Major Market:Tallahassee