• Building Operations Manager - HSC

    Johns Hopkins University (Baltimore, MD)


    We are seeking a **_Building Operations Manager_** who will be responsible for the day-to-day operations and facilities support for designated critical facilities. This person is the primary liaison for the Point of Contact (POC)’s for the designated critical facilities and lead coordinator with Johns Hopkins Facilities & Real Estate (JHFRE) for all facility needs, including service requests; facility support services (custodial and ground maintenance); facility maintenance (planning, scheduling and execution); facilities improvements and event support. This individual will follow any designated work processes established for the designated critical facilities, will provide recommendations, and will coordinate changes to the process as needed.

    Specific Duties & Responsibilities

    + Ensures all spaces within the designated critical facilities are fully functional, including overseeing maintenance, cleaning, and facility upgrades.

    + Serves as liaison to JHFRE and Public Safety. Maintains the operability, readiness, security, and appearance of critical facilities.

    + Meets regularly with POCs for the critical facilities to address building concerns, schedule work, discuss upcoming projects, and inform them of anything that may affect them.

    + Works with JHFRE Facility Operations to ensure the entranceway, common area, and lobby maintain a professional appearance.

    + Coordinates with occupants and JHFRE for all service requests, and facility improvements.

    + Helps develop and direct Building Emergency Action plans and evacuation procedures.

    + Maintains contact list for POCs of the designated critical facilities.

    + Coordinates and oversees support for events in the critical facilities.

    + Coordinates an escort and/or accompanies vendors/contractors throughout the critical facilities.

    + Attends scheduled meetings with vendors/contractors and facilitates introductions with JHFRE and affected individuals/groups.

    + Assist with scheduling and coordinating office moves.

    + Other duties as assigned.

    Special Knowledge, Skills & Abilities

    + Must be computer literate and able to learn new software quickly.

    + Must be able to establish and maintain effective working relationships with supervisors, employees, and a diverse group of University customers.

    + Prior experience in an academic setting and a college and/or Property Management is preferred.

    _Scope of Responsibility_

    + Knows the policies, procedures, and practices necessary to conduct the normal function of a specific section, unit, or work area. Is aware of the role of the position and its potential impact on the University.

    _Decision Making_

    + Carries out duties and responsibilities with limited supervision. Makes decisions and establishes work priorities on essentially procedure-oriented operations.

    _Authority_

    + Does not direct the activities of staff.

    _Communication_

    + Excellent oral and written communication skills and the ability to focus on problem resolution and crisis management.

    + Possesses strong interpersonal and communication skills; ability to comprehend and expend verbal and written directions.

    Minimum Qualifications

    + High School Diploma or graduation equivalent.

    + Seven years of related experience in facility/building operations and customer service.

    + Additional education may substitute for required experience, and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent to the extent permitted by the JHU equivalency formula.

    Physical Qualifications

    + Ability to do considerable walking and prolonged standing for an entire shift.

    + Ability to bend, squat, stoop, reach, and climb stairs.

    + Lifting requirements of 50 lbs maximum.

    + Stamina for exposure to various weather conditions (rain, snow, heat, etc.).

     

    Classified Title: Building Operations Manager

     

    Job Posting Title (Working Title): Building Operations Manager - HSC

    Role/Level/Range: ATO 40/E/03/OI

    Starting Salary Range: $64,688 - $113,360 Annually (Commensurate w/exp.)

     

    Employee group: Full Time

     

    Schedule: Monday - Friday

     

    FLSA Status: Exempt

     

    Department name: ​​​​​​​Building Operations and Maintenance

    Personnel area: University Administration

    The listed salary range represents the minimum and maximum Johns Hopkins University offers for this position, based on a good faith estimate at the time of posting. Actual compensation will vary depending on factors such as location, skills, experience, market conditions, education, and internal equity. Not all candidates will qualify for the highest salary in the range.

     

    Johns Hopkins provides a comprehensive benefits package supporting health, career, and retirement. Learn more: https://hr.jhu.edu/benefits-worklife/.

     

    Equal Opportunity Employer

     

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    EEO is the Law

    https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf