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Take the Next Step in Your Career with UPMC’s Healthy Family Primary Care Team

Are you an experienced Medical Assistant looking for a fulfilling role with a strong work-life balance and room to grow? UPMC’s Healthy Family Primary Care practice in Erie, PA is currently hiring a full-time Medical Assistant to join our supportive and collaborative team.

This position offers a consistent and convenient schedule—Monday through Thursday from 7:00 AM to 5:30 PM and Fridays from 7:00 AM to 2:30 PM—with no weekends or holidays required. If you have prior experience working in a physician’s office and are comfortable using Electronic Medical Records (EMR), we’d love to hear from you.

At Healthy Family Primary Care, you’ll have the opportunity to be cross-trained in multiple areas, helping you grow professionally while contributing to a close-knit, patient-focused environment. UPMC is proud to offer a comprehensive Total Rewards Benefits package, along with ongoing career development and advancement opportunities across our network.

Make a difference in the lives of patients—while building a career you can be proud of. Apply today and become part of the UPMC mission to deliver Life Changing Medicine.

_Title and starting pay rate of this position may vary based on years of experience and manager discretion._

Responsibilities:

+ Coordinate daily schedules and patient flow.

+ Accompany patients to exam or procedure rooms and assist with mobility, dressing, specimen collection, and exam preparation.

+ Collect patient histories, vital signs, and perform screenings in accordance with provider guidelines.

+ Communicate care instructions clearly to patients and families to ensure understanding and continuity of care.

+ Send and receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.

+ Prepare patient rooms and set up instruments and equipment in accordance with department protocols.

+ Clean exam and procedure rooms, instruments, and equipment between patient visits to ensure proper infection control.

+ Follow scheduled maintenance programs for cleaning and maintain accurate records.

+ Manage supply inventory and restock exam and procedure rooms as needed.

+ Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health) and all UPMC Health System policies and procedures.

+ Maintain strict confidentiality related to medical records and other data.

+ Perform phlebotomy, EKGs, level one labs, and clinic procedures in accordance with established policies and procedures.

+ Assist physicians with clinical procedures to support patient care.

+ Document patient information accurately and thoroughly in the medical record.

+ Answer calls and provide pertinent information, including patient education, as directed.

+ Obtain lab and x-ray reports, hospital notes, referral information, and complete necessary forms and requisitions.

+ Schedule patient appointments and coordinate follow-up as needed.

+ Verify insurance coverage and confirm patient demographics for accuracy.

+ Prepare and manage patient charts to ensure all information is complete, up-to-date, and properly filed.

+ Perform other front office responsibilities as required.

+ Administer injectable medication and vaccines when appropriate under the direction and supervision of a physician.

Required:

+ High school diploma or equivalent.

+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Preferred:

+ Electronic Medical Record (EMR) experience.

Licensure, Certifications, and Clearances:

+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

+ Act 31 Mandated Reporter within 90 days of hire/transfer

+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

+ Act 31 Child Abuse Reporting with renewal

+ Act 33 with renewal

+ Act 34 with renewal

+ Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran