• Sr. Developer, IT Service Mgmt

    Tractor Supply Company (Brentwood, TN)


    Sr. Developer, IT Service Mgmt

    Overall Job Summary

    This position is responsible for developing, testing, deploying, maintaining, and supporting Tractor Supply Company’s IT service management (ServiceNow) and related systems software suites based on input from business stakeholders, end-users, best practices and management.

    Essential Duties and Responsibilities (Min 5%)

    + Develop, modify, configure, administer, and tune software applications related to ServiceNow and associated software suites. Build integrations between disparate systems and applications, creating intuitive user interfaces.

    + Meet with technical leads, architects and vendor partners to determine service scope and vision, set system goals, identify and resolve system issues, and ensure the system is implemented as designed and in adherence to the implementation guidelines.

    + Participate in 24x7 on-call rotational technical support to solve business problems and document resolution.

    + Participate in the execution of testing as part of the quality assurance process.

    + Ensure processes and procedures are properly documented, communicated, audited, and deployed in compliance with established procedures.

    + Identify and group information into consumable metrics, analysis, graphs, reports, and presentations.

    + Provide technical leadership and mentor team members on new technologies in area of expertise.

    Required Qualifications

    Experience: 5-9 years’ equivalent work experience developing IT service management software required.

     

    Education: Bachelor’s degree from an accredited college or university in Computer Science or related field.

     

    Professional Certifications: ITIL v3 foundations certification preferred.

     

    Preferred knowledge, skills or abilities

     

    Experience with software development lifecycle (SDLC) methodology.

     

    3+ years’ experience developing using JavaScript.

    Working Conditions

    + Normal office working conditions

    Physical Requirements

    + Standing (not walking)

    + Walking

    + Lifting up to 10 pounds

    + Sitting

    + Kneeling/Stooping/Bending

     

    Disclaimer

     

    _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._

     

    Company Info

     

    ALREADY A TEAM MEMBER?

     

    You must apply or refer a friend through our internal portal

     

    Click here (https://performancemanager4.successfactors.com/sf/home?company=tractorsup)

    CONNECTION

    Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

     

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    EMPOWERMENT

    We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

     

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    OPPORTUNITY

    A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

     

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    **Nearest Major Market:** Nashville