• Residential Services Manager

    State of Arkansas (Booneville, AR)


    RESIDENTIAL SERVICES MANAGER

    Date: May 14, 2025

     

    Req ID: 38766

    Location:

    Booneville, AR, US, 72927

     

    Category: AR DEPT OF HUMAN SERVICES

     

    Anticipated Starting Salary: $40,339.94

     

    Position Number: 22100827 This position will serve as a Team Leader.

     

    County: Logan

    Posting End Date: 05/23/2025

    Anticipated Starting Salary: $40,339.94

    DDS

    The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

    Position Information

    Class Code: M024C

     

    Grade: GS07

     

    FLSA Status: EXEMPT

     

    Salary Range: $40,340.00 - $58,493.00

    Summary

    The Residential Services Manager is responsible for directing the operations of various support service programs in a state-operated facility. This position is governed by federal and state law and agency/institution policy.

     

    Functions

     

    Provides administrative direction to subordinate staff by developing and establishing short and long term program goals and objectives, administering and evaluating project assignments, and providing interpretation of policies and law in the absence of precedents, to resolve issues and achieve implementation of project goals and objectives. Develops and monitors programs and services implemented by support services to ensure compliance with federal regulations. Develops and interprets policies and regulations to meet program needs and objectives. Conducts investigation of complaints and allegations of abuse and/or neglect, reviews center administrative problems, and prepares a report of recommended action to superintendent. Reviews and monitors classrooms, living units, and records to assure compliance with state and federal regulations. Develops and monitors staff, material, and equipment needs for programs managed to contribute to the formulation and justification of budgetary requests. Represents the agency at community and group meetings, hearings, and seminars. Provides technical assistance to support staff and parents regarding agency operations and programs. Serves as acting agency/institution head in the absence of the agency/institution head. Performs other duties as assigned.

     

    Dimensions

     

    None

     

    Knowledge, Skills and Abilities

     

    Knowledge of supervisory practices and procedures. Knowledge of state and federal laws and regulations governing related social service programs. Knowledge of the principles and practices of organizational management. Ability to assess impact and effectiveness of programs and services and recommend remedial action. Ability to conduct on-site inspections to determine compliance with applicable state and federal laws, rules, regulations, and guidelines. Ability to interpret state and federal laws, rules, regulations, and guidelines governing programs and services. Ability to collect and analyze information and submit findings in a written narrative report.

    Minimum Qualifications

    The formal education equivalent of a bachelor's degree in social work, psychology, sociology, or a related field; plus three years of experience in social service programs. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

     

    Licenses

     

    None

     

    The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

     

    Nearest Major Market:Fort Smith