"Alerted.org

Join our Ricart Buick GMC Chevrolet team located in the North Columbus area. Ricart Automotive has been Columbus' Top Place to Work since 2013! We offer competitive pay, a generous benefits package, opportunities for advancement, a family environment, strong company culture, and more employee events than anyone in the industry!

Responsibilities:

+ Sells used vehicles while achieving and maintaining appropriate levels of gross profit, volume, and customer satisfaction.

What We Need From You Job Duties and Requirements:

+ Approaches, greets and offers assistance or direction to any customer who enters the dealership showroom or sales lot.

+ Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggest alternative vehicles if necessary.

+ Provides thorough product information and demonstration to all prospects.

+ Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.

+ Exhibits a high level of commitment to customer satisfaction.

+ Utilizes dealership sales control and follow-up system.

+ Knows and understands the federal, state and local laws which govern retail auto sales.

+ Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

+ Knows and understands equity and values, and is able to explain depreciation to the customer.

+ Ensures that the sales manager has an opportunity to meet each customer.

+ Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title etc.).

+ Prepares sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank and ensures all features are operational) prior to customer arrival.

+ Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.

+ Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.

+ Schedules first service appointment.

+ Follow up on all post-delivery items, tag/title work, “we-owes,” and special requests to be sure that all customer expectations are met.

+ Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

+ Maintains a prospect development and follow-up system.

+ Works with the service department and body shop to ensure that vehicles are properly reconditioned on schedule.

+ Attends sales meetings.

+ Helps with the used-vehicle inspection process.

+ Writes complete sales orders and processes paperwork in accordance with established dealership policies.

+ Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

+ Other tasks as assigned.

Essential Job Functions:

+ Must have a valid drivers license and meet company motor vehicle report standards

+ High school education or equivalent

+ Ability to drive a manual vehicle preferred, but not required

+ Must be able to walk around/stand for long periods.

+ Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories etc.

Ricart Automotive is an equal opportunity employer.