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American Humane Society is seeking an experienced Program Coordinator. This position is hybrid and reports directly to the Associate Vice President, Rescue.  American Humane is committed to fostering a welcoming workplace. As we seek to fill this position, we highly encourage high-performing applicants from all backgrounds to apply

For nearly 150 years, American Humane Society has led the way in protecting animals and strengthening the bonds between animals and people. We respond first when animals need rescue, shelter, or protection. Through our groundbreaking programs – from our “No Animals Were Harmed®” certification in Hollywood to our farm and conservation welfare standards – we set the highest level of care and compassion in animal protection.

Working at American Humane Society means being part of something bigger. With offices in Washington, D.C., Los Angeles, and Palm Beach, we provide a supportive, professional environment where your work makes a real difference in animals’ lives.

Position summary:

The Program Coordinator is a critical administrative and program support role within the American Humane Society (AHS) Rescue team. This position provides comprehensive coordination for program logistics, stakeholder engagement, training administration, and internal reporting. The Program Coordinator ensures the seamless execution of behind-the-scenes tasks that enable field responders to operate efficiently and effectively during deployments, training events, and community outreach efforts

Responsibilities:

Administrative & Program Management Support

+ Provide project and operational support to the Rescue team across deployment planning, coordination, and follow-up efforts.

+ Track project timelines, deliverables, and logistics to ensure readiness for response events and field operations.

+ Maintain and update standard operating procedures, contact databases, calendars, and shared resource documents.

+ Support incident documentation, after-action reviews, and reporting for leadership and partner agencies.

+ Assist with data entry, records management, invoice tracking, and logistics coordination for equipment, supplies, and contracts.

Stakeholder Coordination & Communication

+ Serve as a liaison between internal departments (e.g., Communications, Marketing, Development, Finance) and the Rescue team.

+ Draft and format internal and external communications, including briefing memos, training materials, and partner correspondence.

+ Support the development and tracking of Memorandums of Understanding (MOUs), contracts, and partnership documents.

Training & Volunteer Program Support

+ Coordinate scheduling, registration, and communications for training events, including preparation and distribution of materials.

+ Maintain accurate volunteer and reserve responder records, certifications, and deployment availability lists.

+ Assist with recruitment, onboarding, and engagement of new volunteers and contractors.

Fleet, Equipment & Logistics Support

+ Track maintenance schedules, registrations, and inventory for fleet vehicles and rescue equipment.

+ Coordinate with vendors for repairs, purchases, and servicing.

+ Support logistics planning for vehicle mobilization and deployment readiness.

Content Collection & Public Outreach Support

+ Assist in gathering and organizing content such as deployment photos, stories, and media for marketing, fundraising, and social media.

+ Collaborate with Communications and Development teams to ensure timely and accurate storytelling aligned with brand standards.

Experience, Knowledge, Skills and Abilities:

+ Education:

+ High school diploma required, bachelor’s degree in emergency management, nonprofit administration, communications, or a related field preferred.

+ Experience:

+ Minimum 3 years of administrative, project coordination, or nonprofit program support experience.

+ Experience supporting emergency response, animal welfare, or field operations preferred.

+ Technical Proficiency:

+ Proficient in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint).

+ Comfortable using databases, CRMs, and cloud-based collaboration tools (e.g., Box, Emergency Management Systems).

+ Communication Skills:

+ Strong written and verbal communication skills; able to create polished, professional correspondence and documents.

+ Proven ability to communicate diplomatically with diverse stakeholders under pressure.

+ Professional Qualities:

+ Highly organized with strong attention to detail and ability to manage multiple tasks simultaneously.

+ Strong discretion, integrity, and judgment in handling confidential or sensitive information.

+ Flexible, self-motivated, and adaptable to a fast-paced, mission-driven environment.

+ Professional demeanor and reliability in both in-person and virtual interactions.

Direct reports:

+ None

Physical demands and work environment:

+ Position will be a hybrid of office/telework with the position based out of the Washington, DC office location and regular telework schedule based on organizational policy, need and manager discretion

+ Must be comfortable with animals in the office, at events or in deployment situations.

+ While this position is primarily administrative, the Program Coordinator must be willing to support deployments on-site occasionally and may be exposed to animal environments, shelter conditions, or outdoor operations.

+ Must be able to lift up to 25 pounds occasionally, sit or stand for extended periods, and work on a computer screen daily.

+ Willingness to receive or maintain required vaccinations (e.g., Tetanus, Rabies) if deployed.

+ While performing the duties of this position, the employee will regularly be required to:

+ Look at and work on a computer screen for extended periods of time,

+ Talk, hear and exchange information over the telephone, virtually and in person.

American Humane Society’s core values define our workplace, and these values serve as the cornerstone for interactions in advancing our mission and institutional goals. Employees are expected to adhere to all organizational policies and to act as role models, demonstrating American Humane Society’s core values:

+ Compassion – Being kind and caring in our interactions with others.

+ Accountability - Holding ourselves to the highest standards. Following through on commitments and owning our actions, behavior, and decisions.

+ Respect for All – Being professional, listening to others and honoring diversity in all its forms.

+ Loyalty to Mission – Staying focused on our purpose and our mission – our nation’s most vulnerable depend on us.

+ Sustainability - Contributing to being a great place to work and achieving our shared mission and goals to make a difference, now and in the future.

+ Honesty, Integrity, Trust – Demonstrating transparency, as trusted stewards of donor resources, supporting our leadership and one another.

American Humane Society (AHS) is an Equal Opportunity Employer with a commitment to fostering a welcoming, supportive workplace where our work makes a real difference in animals' lives.

Job Details:

+ Title: Program Coordinator

+ Type: Full-Time, Exempt

+ Location: Washington, DC

+ Compensation: $60,000-$65,000

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