"Alerted.org

Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4)

Job Description

We are seeking a strategic and proactive Change Management and Strategic Communications Manager to lead procurement-related change initiatives and communications. This role will focus on driving engagement, mitigating communication risks, and ensuring alignment across stakeholders through structured methodologies, multi-channel messaging, and organizational readiness assessments. The ideal candidate will be a collaborative, results-driven communicator with strong project management capabilities, a keen sense of urgency, and familiarity with Agile Scrum methodologies to enhance iterative workflows and continuous improvements.

Key Responsibilities

Change Management:

+ Drive and execute change management strategies via structured methodologies, leading initiatives across multiple functions.

+ Develop and implement change management strategies that align with project objectives and business goals.

+ Assess the impact, readiness, and resistance of organizational changes, developing mitigation actions as needed.

+ Communicate and engage with senior leaders, sponsors, and project teams to ensure awareness, understanding, and buy-in for change initiatives.

+ Collaborate in the design, deliver, and evaluate training and coaching programs to support employees in adopting new processes.

+ Monitor and measure the effectiveness of change management activities, reporting progress and challenges.

+ Identify and manage risks and issues related to the change process, escalating concerns as needed.

+ Review and improve change management tools, processes, and best practices while maintaining up-to-date documentation.

Strategic Communications:

+ Evaluate, manage, and mitigate communication risks, developing response plans for sensitive topics.

+ Develop and execute communication plans to ensure stakeholders are informed and engaged throughout change initiatives.

+ Serve as the primary procurement communications representative, collaborating with senior leadership, internal customers, and external stakeholders.

+ Create high-quality communications for senior leaders and suppliers, including bulletins, emails, newsletters, and executive summaries

+ Manage internal procurement communication channels (Teams, Canva, SharePoint, email) to ensure consistent messaging.

+ Measure and analyze communication effectiveness, using qualitative and quantitative insights to refine strategies.

+ Seek out and propose new tools, processes, and policies to enhance internal communications.

+ Ensure alignment of project communications with broader functional strategies and frameworks.

Skills & Qualifications

+ Bachelor’s degree in Communications, Business, Marketing, or a related field OR

+ 5+ years of experience in strategic communications, change management, and/or project management.

+ Proven ability to develop and execute multi-channel messaging strategies.

+ Strong project management skills, capable of managing complex initiatives with shifting deadlines.

+ Self-motivated communicator with the ability to prioritize workloads in fast-paced environments.

+ Exceptional collaborator with high attention to detail and accuracy in all communications deliverables.

+ Excellent written and verbal communication skills, crafting compelling messaging tailored for various audiences.

+ Experience with Canva, Teams, SharePoint, and corporate email platforms.

+ Strong analytical skills to assess communication effectiveness and drive actionable improvements.

+ Familiarity with Agile Scrum methodologies to enhance iterative workflows and cross-functional collaboration.

Preferred Qualifications

+ Experience in procurement communications or corporate change management.

+ Ability to develop and deliver high-impact presentations and reports for senior leaders.

+ Proven ability to manage sensitive communications and mitigate risks effectively.

+ Attention to Detail.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are _Powered by People_ . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

+ Roth and Traditional 401(k) matching contributions with immediate vesting

+ Every employee is bonus or commission eligible

+ Generous PTO, Paid Volunteer Days Plus Floating Holidays

+ Stock Purchase Plan (SPP)

+ 11 paid Holidays Annually/Holiday compensation when worked

+ Pet and Legal Insurance

+ Q-Rest Sabbatical Program

+ Q-Anniversary Service Award Program

+ Parental Leave for primary and secondary caregivers

+ Military Benefits Package

+ QTS Charitable Matching Gift Program

+ QTS Scholarship for Employee Dependents

+ QTS Crisis Fund

+ Wellness Program

+ Tuition Reimbursement Program