"Alerted.org

Summary of Responsibilities: 

Assisting the product sales group by making touchpoints and doing sales research with as many new and dormant customers as possible. This will primarily consist of phone calls accompanied by some email and LinkedIn efforts. Will be responsible for sweeping the various industries for contacts and making connections with the intention of growing our business. Develops customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. Handles customer requests and issues via telephone and email. Coordinates with the US-based Rental and Service sales team and other departments to ensure that customers receive the best service possible. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

Major Tasks, Responsibilities and Key Accountabilities: 

* Understands and can utilize data mining tools to investigate and determine emerging markets.

* Makes calls, recruits and performs touchpoints to potential new customers daily.

* May provide quotes, pricing and delivery information to customers and may be responsible for their own group of customers.

* Knowledgeable of matting inventory (amount, location, availability, and condition).

* Works with Finance to ensure collections of revenue is received timely.

* Performs follow-up to ensure timely shipment of materials and customer satisfaction.

* Maintains strong working relationships with vendors.

* Tracks open sales orders.

* Maintains accuracy of CRM and Business Intelligence (BI) tools for US based Rental and Sales organization.

Qualifications: 

* Knowledge of Transmission & Distribution, construction and/or composite matting industry.

* Working Knowledge of Microsoft and other CRM and BI sales tools.

* Undergraduate degree with 2-5 years of related experience.

* Under supervision, exercises limited latitude/independent judgment.

* Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor.

* May requires overnight travel, less than 10% of the time.

Based in the Pittsburgh or adjacent area and works in open office format or remotely.

### Place of Work

Hybrid

### Requisition ID

irc11921

### Job Type

Full Time

### Job Benefits

Benefits include 176 hours personal time off (PTO), pro-rated to reflect hire date. Eligible to participate in 401 (k) Retirement Plan, Medical Plan, Dental Plan, Vision Plan, Employee Assistance Plan, Basic Life, Basic Spouse and Child Life, and Basic Accidental Death & Dismemberment (AD&D;), Employee Voluntary Life, Dependent Voluntary Life, Short and Long-term Disability, Employee Stock Purchase Plan, and paid Holidays.

### Application Email

[email protected]