"Alerted.org

Location:

Redfield, SD

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Redfield Community Memorial Hospital and Clinic is seeking a qualified individual to join our team!

Position Highlights

**Job Summary:** Customer Service provides customer service, general office secretarial duties including reception, taking referrals, managing documents, developing reports, filing, general billing duties, and office communication.

Essential Functions

+ Greets customers/families and patients.

+ Completes sales orders

+ Handles telephone calls, distributes and documents the information appropriately.

+ Receives incoming orders for equipment and documents accordingly as well as contacting appropriate field personnel.

+ Tracks all outgoing and incoming documents and receives them into MHC.

+ Compiles, maintains and monitors data as assigned.

+ Achieves and maintains a thorough knowledge base of the multiple working systems in Home Health. Systems include but not limited to Meditech Homecare, Meditech, Brightree, Airview, USleep and Therap.

+ Communicates with referral sources.

+ Maintains a working knowledge of all services available to patients and families.

+ Maintains office in an organized manner. Organizes files and supplies. Monitors supplies and need for future orders.

+ Direct Care in patient homes

+ Performs other duties as assigned.

Experience:

+ Nursing Assistant experience preferred.

+ Previous experience in customer service preferred.

+ Experience in Durable Medical Equipment preferred.

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.