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Location:

Avera Queen of Peace Hospital

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Pay Range:

_The pay range for this position is listed below. Actual pay rate dependent upon experience._

$25.50 - $35.50

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

The Health Information (HIM) Documentation Advisor has primary day-to-day responsibility of monitoring incomplete and delinquent medical record documentation and collaborating timely record completion with providers, their associated facility or clinic manager, and other administrative leadership across the Avera System. This role ensures timely monitoring and notification for record completion, required for continuity of patient care, downstream revenue cycle workflow, maintain overall integrity of the medical record and lower risk to the organization. The Advisor will be responsible for monitoring incomplete records from all types of facilities: Ambulatory, Acute, Long Term Care, etc. The position requires strong communication, independent initiative, organizational skills, knowledge of electronic tracking tools, and an ability to interact with a variety of internal and external customers.

What you will do

+ Understand medical record completion regulatory requirements, and various similarity and differentiation of multiple facilities’ bylaws, medical staff rules/regulations and culture, and implement best practices for record completion notification to obtain positive results.

+ Maintain strong working relationships with providers to help resolve deficiencies, understand issues, and build a routine record completion expectation.

+ With assistance from HIM Leadership, identify different type of incomplete records according to regulatory requirements and determine specific notifications and frequency: History and Physical Exams, Operative Reports, Discharge Summaries, Interpretation of diagnostic testing, signatures, and overall total completion of the medical record.

+ Escalate and report continued provider delinquency to HIM Leadership for advisement.

+ Utilize electronic systems to report incomplete records in a clear format and manner, across multiple facilities.

+ Serve as primary point of contact and liaison to providers and Avera facilities in respect to record completion.

+ Explore challenges to provider’s record completion, open and/or complete IT work tickets for resolution to specific provider’s eSign and Workload queue issues.

+ Complete data collection, analysis, and reporting as required for escalation of high-volume incomplete volumes by providers, providers no longer available, etc.

+ Adhere to all legal and ethical standards surrounding health information, including, but not limited to, the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state and federal laws.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

+ 1-3 years Health information management experience in a healthcare setting, or an equivalent combination of education and experience.

Preferred Education, License/Certification, or Work Experience:

+ Associate's Health Information Technology or Administration, or a related healthcare field.

Expectations and Standards

+ Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.

+ Promote Avera’s values of compassion, hospitality, and stewardship.

+ Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.

+ Maintain confidentiality.

+ Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.

+ Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

+ PTO available day 1 for eligible hires.

+ Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan

+ Up to 5% employer matching contribution for retirement

+ Career development guided by hands-on training and mentorship

_Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to_ [email protected]_ _._

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.