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Company Description

Founded in 1952 and formerly known as Heery International Inc., the firm operates throughout the United States as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice, sports, K-12 education, higher education, aviation, and government facilities.

Recognized for service excellence by a broad spectrum of professional organizations and industry publications, the talented multidisciplinary team at Turner & Townsend Heery exceeds client expectations — adding value, best practice, and expertise at every turn. The team's unique client-centric culture is integrated into each project and reflects a passion for the built environment and staying true to the client's vision.

Job Description

Turner & Townsend Heery is seeking a Cultural Projects Coordinator to provide comprehensive data collection, analysis, project coordination, administrative and sales support to the cultural projects team. This position plays a vital role in optimizing team operations by managing schedules, workflows, tools, and communication platforms across a wide range of planning and consulting projects within the performing arts, cultural, and entertainment sectors.

In addition to supporting the administrative and sales functions of the cultural projects team, this position will also contribute directly to project execution. The Coordinator will assist in data collection, research tasks, and preparation of project documentation—including memos, reports, presentations, and client updates. This role will also support the activities and priorities of the teams, including coordination of meetings, deliverables, and communications related to strategic cultural clients and pursuits.

This is a dynamic, behind-the-scenes position for someone who thrives on organization, enjoys multitasking, and wants to support a fast-paced, creative team working on projects that shape the future of arts and culture. The ideal candidate has a background in arts and culture and is detail-oriented, technology-savvy, and highly collaborative, with the ability to anticipate needs, solve problems, and communicate clearly across teams and with clients.

Responsibilities

+ Project Research and Reporting Support

+ Coordinate data collection, research, and benchmarking tasks

+ Support feasibility and market study efforts by organizing survey tools, compiling demographic and industry data, and contributing to benchmarking research

+ Assist in the analysis of attendance trends, market demand, and venue comparisons

+ Prepare data visualizations and summaries to support client decision-making

+ Draft, edit, and format memos, presentation decks, and interim reports for client deliverables

+ Contribute to the development of project communications and summaries for internal and external use

+ Project Coordination

+ Assist with scheduling and logistics for client meetings, site visits, and public forums, tracking project deadlines, key milestones, and deliverables across project plans.

+ Coordinate project deliverable production, including formatting, graphic support, and final proofing

+ Maintain digital platforms (such as project databases, file sharing systems, and shared calendars)

+ Document and distribute project notes, updates, and action items

+ Maintain shared filing systems, project archives, and standard operating procedure documentation

+ Handle confidential information with discretion

+ Sales and Business Development Support

+ Assist in preparing proposals, qualifications packages, and pitch materials for new business opportunities

+ Track sales activity, lead generation, and proposal outcomes in CRM and project tracking tools

+ Coordinate internally to review contracts, set up new projects, and monitor internal project-team resourcing

+ Support scheduling and documentation of client kick-off meetings, interviews, and presentations

+ System and Technology Support

+ Help to introduce new tools (AI or automation-enabled platforms) to support workflow efficiency improvements

+ Manage team use of digital survey software, market research workflows, and project content creation tools, collaborating across internal Turner & Townsend teams.

+ SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Additional responsibilities may be assigned depending on the scope and nature of individual projects.

Qualifications

+ 3+ years’ experience in project coordination, administrative support, or related roles

+ Experience supporting consulting or creative teams in arts, culture, architecture, or entertainment preferred

+ Strong organizational and multitasking skills with ability to manage competing deadlines

+ Proficiency with Microsoft Office Suite, MS Project, Adobe Creative Suite, Canva, online project management platforms, and industry-specific research tools

+ Skilled communicator across platforms—written, remote, and in-person

+ Strong writing, formatting, and proofreading skills

+ High level of professionalism, discretion, and attention to detail

Education/Experience

+ Bachelor's degree in related field preferred

+ Familiarity with CRM systems, market research platforms, or survey tools

+ Comfort working in hybrid, remote, or multi-office teams

+ A sense of humor and collaborative spirit

+ Knowledge of systems and best practices specific to cultural institutions is preferred

+ Expert ability to interpret specifications, contract documents, and RFPs.

+ Comprehensive understanding of specialized requirements for performance venues.

+ Experience navigating the unique partnership and stakeholder dynamics of cultural institutions.

+ Success managing mission-driven projects that balance cultural significance with practical project needs.

+ Ability to prioritize multiple concurrent projects while maintaining attention to detail.

Additional Information

_*On-site presence and travel requirements may change depending on our client's needs_

_Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change._

_We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance._

_Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community._

_Please find out more about us at www.turnerandtownsend.com/_

_Turner & Townsend does not accept any speculative or unsolicited CV's that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV's will be treated as a direct application._

_All your information will be kept confidential according to EEO guidelines._

_\#LI-LH2_

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_It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._

_Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._