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Senior Field Service Technician
- Xylem (Cheverly, MD)
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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Essential Duties/Principal Responsibilities:
Diesel engine experience: Servicing and maintaining
Troubleshoot diesel engines, hydraulic systems, electrical systems and pump end issues and repair/rebuild as necessary using computerized diagnostic tools.
Perform routine inspections, preventative maintenance and service various products as directed. Diagnose and report any damage to the Manager.
Create an accurate and legible parts and repair list, manually or digitally, for assigned product. Review list of parts with Manager and obtain approval to continue with servicing and repair.
Test all repaired equipment for proper operation and quality.
Assist customer and/or Xylem personnel with setting up pumping systems on customer job sites as needed. Assist in the performance of start-up duties and ensure any problems are resolved.
Train new service or other shop personnel and customers, as needed, in service and/or other related standard work.
Maintain a safe work environment by following EHS&S guidelines, policies and best practices.
Participate in weekly on-call rotation schedule to assist customers after hours.
Perform related duties as assigned.
Required Qualifications:
Diesel engine experience: Servicing and maintaining
Ability to diagnose mechanical and electrical issues
Working knowledge and experience with diesel engine repairs and emission control systems
Thorough understanding of the methods, materials, tools and techniques used in equipment repair and maintenance
Advanced knowledge of DC electric and circuit testing skills
Ability to safely operate hand tools, power tools and lifting equipment
Ability to demonstrate logical troubleshooting processes
Ability to comfortably operate in virtual reality service scenarios
Familiarity with engine diagnostic tools
Education and or/Experience:
High school diploma of equivalent required.
Two-year diesel engine technical training or equivalent preferred.
Experience with Tier 4 diesel engine repairs and maintenance preferred
_Physical Demands_** **_The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job._** **_Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
Heavy lifting (up to 50 pounds)
Full range of physical motions (standing, walking, bending, stooping, lifting, twisting, kneeling, climbing) continually throughout 8 hours
_Work Environment_** **_The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job._** **_Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
Shop environment: intermittent exposure to all outdoor weather conditions; intermittent exposure to shop noise and fumes all within limits of OSHA standards
Manufacturing environment: may be exposed to loud noises, changing temperatures, machinery with moving parts and various materials
Extended hours as needed (weekends, overtime and on-call rotations)
Travel as required to fulfill the duties listed above or as required by the Company
Salary range:
$53,200.00 - $85,100.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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