"Alerted.org

Job Description

Business & Data Analysis:

Analyze data to identify trends, validate accuracy, and highlight opportunities for efficiency. Communicate insights clearly to business and technical teams.

System & User Support:

Provide technical support and troubleshooting for system issues. Assist in the implementation of system enhancements and modifications to improve user experience and operational stability.

Requirements Gathering & Documentation:

Work closely with stakeholders to define system requirements. Translate needs into clear specifications, project documentation, or technical reports to support solution design and delivery.

Testing & Quality Assurance:

Collaborate with business units to support User Acceptance Testing (UAT). Identify defects and ensure alignment with requirements.

Stakeholder Communication:

Act as a liaison between technical teams and business partners. Facilitate smooth communication to ensure project goals and timelines are met.

Reporting & Insights:

Develop and deliver reports based on analysis, system performance, and user feedback. Identify areas for process improvement or automation.

Production Support:

Resolve complex system issues and ensure the continuous operation of production systems. Participate in a rotating 24/7 on-call support schedule

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

Trade Finance domain expertise or payments background

Knowledge of systems design and IT architecture, including microservices and integration frameworks

Proficiency in Microsoft SQL Server, with the ability to write complex SQL queries

Familiarity with BI tools or enterprise reporting frameworks

Working knowledge of ServiceNow or other IT ticketing systems

Experience with both Agile and Waterfall software development methodologies

Strong documentation and requirements-gathering skills across technical and non-technical audiences

Willingness to participate in 24/7 on-call rotations Joining the Enterprise Payments Banking Technology team as a Business Systems Analyst II with a focus on Trade Finance. In this role, youll assess business needs, define functional system specifications, and ensure solutions align with strategic objectives. Youll support mission-critical banking systems through analysis, testing, and stakeholder collaboration. This position is ideal for an analytical thinker who thrives in a dynamic, cross-functional environment and is passionate about optimizing technology to meet business goals. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].